Job Description

KINDLY TAKE NOTE: Applications may only be submitted online through the official UFS vacancy website: https://ufs.hua.hrsmart.com/hr/ats/JobSearch/viewAll - Applications submitted through any other platform will not be considered.

Please ensure that all relevant documentation is attached to your application.

• A detailed curriculum vitae and cover letter.
• Copies of qualifications (please provide the SAQA accreditation in the case of foreign qualifications).
• A copy of your identity document (ID or passport in the case of foreign nationals).
• Proof of registration with a Professional Body (if applicable).
• A copy of your driver's license (if applicable).
• Confirmation of employment from current employer / last employer if unemployed (only applicable to external applicants).

Duties and responsibilities:

• Perform call centre duties.
• Perform relief reception duties when so required.
• Provide financial information in person, telephonically and by email.
• Record, capture and respond to enquiries from students, staff, parents, guardians and sponsors.
• Document and maintain enquiries regarding financial transactions. Submit supporting documents for scanning.
• Capture data on PeopleSoft, bursary letters, payment arrangements, provisional registration applications.
• Monitor, review and verify financial agreements uploaded by potential minor first-time entering students.
• Generate requisitions and follow through to purchase order.
• Adhere to POPIA by securing and protecting personal, confidential and sensitive information.
• Perform general filling.
• Generate study fee quotations and handle quotation enquiries.
• Generate and email tuition fee statements.

Inherent requirements:

• Grade 12 or National Vocational Certificate on NQF level 4.

Recommendations:

• One (1) year relevant working experience related to the duties and responsibilities.
• Knowledge of administrative and clerical procedures and systems.
• Knowledge of general accounting.
• Knowledge of calculations and mathematics to solve mathematical equations.
• Knowledge of applications and programs in order to conduct work (MS Office and People Soft).
• Knowledge of business - understanding the functional area and how it impacts.
• Thoroughly understanding operations such as managing files and records.
• Knowledge of problem solving to develop/evaluate options and implement solutions.
• Knowledge of communication to clearly convey/receive messages (verbal/written).
• Ability to identify, measure, analyse, interpret and communicate information.

Competencies

Required competencies:

• Results oriented.

- The ability to maintain composure and self-control.
- The ability to deal calmly and effectively with high stress situations.

• Strategic thinking.

- The ability to focus on details, work towards perfection, and approach work in a neat and organised manner.
- The ability to carefully analyse information and use logic to address issues and problems at work.

• Business Acumen:

- The ability to adhere to rules and strictly follow work regulations.
- Proficient in using MS Office.

• Leading.

- The ability to maintain high levels of personal motivation, energy and enthusiasm.
- The ability to be cooperative with others, display a good-natured attitude and encourage people to work together.

• Building coalitions

- The ability to be sensitive and understanding to the needs and feelings of others.
- The ability to interact with others and establish personal connections with people.

Assumption of duties:
As soon as possible.

Closing date:
6 February 2024.

Salary:
The annual remuneration package, including benefits is R 211,391.43 - R 354,408.50 per annum, depending on the budget available for the position, relevant work experience and qualifications.

Fringe benefits:
(Subject to specific conditions): pension scheme, medical aid scheme, group life insurance, housing allowance, leave and sick leave, service bonus and study benefits.

Enquiries:
For enquiries, please feel free to contact 051 401 2979 or email JardineS@ufs.ac.za or Recruit@ufs.ac.za. Additionally, kindly contact 051 401 9848 / 9810 / 9813 / 9814/ 7659 for assistance.

General:
The UFS is a designated employer and is committed to the pursuit of excellence, diversity, and redress in achieving its equity targets in accordance with the Employment Equity Plan of the University and its Employment Equity goals and targets. Preference will be given to candidates from the under-represented designated groups including candidates with disabilities. Our Employment Equity Policy is available at: EEA13_EE Plan UFS 1 March 2022 (003).pdf

The University processes personal information in line with its obligations under the Protection of Personal Information Act (POPIA) and any personal information provided to the University will be treated as confidential and processed in accordance with the rights provided to data subjects under POPIA.

The University reserves the right not to fill the post. The UFS will only consider applications of candidates who meet all the inherent requirements of the position. Applications that are incomplete will not be considered. Communication will be limited to shortlisted candidates only. Should you not be contacted within six weeks of the closing date for applications, you may assume that your application was unsuccessful

University of the Free State