Assistant Resident Manager

Waterberg, Limpopo, South Africa

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Job SummaryKey Responsibilities:

Assist in overseeing all lodge operations to ensure a seamless and memorable guest experience
Maintain the highest standards of service, hospitality, and guest satisfaction
Lead and manage a team across various departments, including front office, housekeeping, and food and beverage
Support financial management, cost control, and budget planning
Ensure all operational and maintenance issues are proactively managed
Drive staff training and development to uphold service excellence
Handle guest relations and resolve any concerns with professionalism
Ensure compliance with health, safety, and environmental regulations

Requirements:

Minimum five years experience in a 5-star lodge or luxury hotel in a managerial role
Strong leadership and team management skills
Exceptional guest relations and problem-solving abilities
Financial acumen with experience in budgeting and cost control
Hands-on approach with a keen eye for detail
Ability to work in a remote lodge setting with flexibility in work hours
Excellent communication and interpersonal skills

What We Offer:

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