Job Description

Job SummaryKey Responsibilities:

• Assist the Restaurant Manager in overseeing daily restaurant operations, ensuring a smooth and efficient service.
• Supervise and train front-of-house staff, ensuring adherence to service standards and protocols.
• Monitor and maintain restaurant cleanliness, presentation, and organization.
• Handle guest inquiries, feedback, and complaints in a professional and timely manner, ensuring satisfaction.
• Support the Restaurant Manager in managing reservations, guest flow, and event coordination.
• Assist with inventory management and ordering supplies, ensuring stock levels are maintained.
• Ensure compliance with health, safety, and hygiene regulations at all times.
• Collaborate with kitchen staff to ensure menu coordination and timely service.
• Assist in staff scheduling, performance management, and staff development.
• Contribute to cost control measures by minimizing wastage and managing operating costs effectively.
• Participate in staff meetings and contribute to the development of restaurant policies and procedures.

Qualifications & Experience:

• Minimum of 2xe2x80x933 yearsxe2x80x99 experience in a restaurant supervisory role, preferably in a hotel or fine-dining environment.
• Strong leadership and communication skills, with the ability to motivate and manage a team.
• Excellent customer service and problem-solving skills.
• Good knowledge of food, beverages, and service etiquette.
• Proficiency in POS systems and restaurant management software.
• Strong organizational skills with attention to detail.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Flexibility to work shifts, including weekends and public holidays.

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