Job Description

Assistant Store Manager (JB4439)
Acornhoek, Mpumalanga
R50 - 60 000 per month CTC
PermanentThe Assistant Store Manager is responsible for ensuring the smooth operation of the store's service departments, including Butchery, Bakery, Hot Foods, and Produce. This role requires a disciplined approach, adherence to high standards, and a keen eye for detail.The successful candidate will have a strong background in these specific departments, with 5-10 years of experience in the Retail industry.Applicants wanting to relocate are welcome to apply, relocation assistance can be provided.Minimum Requirements:
5-10 years of experience in the retail industry, with a strong background in Butchery, Bakery, Hot Foods, and Produce departments.
Strong leadership and management skills.
Excellent communication and interpersonal skills.
A keen eye for detail and high standards of discipline.
Ability to work under pressure and handle multiple tasks.
Passion for customer service and quality.
Willing to work Weekends and long hours.Duties and Responsibilities:Operational Management:
Oversee daily operations of service departments: Butchery, Bakery, Hot Foods, and Produce.
Ensure compliance with all health and safety regulations and store policies.
Maintain high standards of product quality, presentation, and service.
Implement and monitor store policies and procedures to ensure effective operations.
Plan and develop Production Schedules, to the operational needs of the Business.Staff Management:
Supervise, train, and motivate department staff to ensure excellent customer service.
Schedule and manage staff shifts to ensure optimal coverage and productivity.
Conduct performance evaluations and provide constructive feedback.
Address staff issues and provide solutions to improve department performance.Customer Service:
Ensure a high level of customer satisfaction through excellent service.
Handle customer complaints and provide solutions to enhance the customer experience.
Engage with customers to understand their needs and preferences.Inventory and Stock Management:
Monitor inventory levels and order supplies to prevent shortages.
Ensure accurate stock records and manage stock rotation to minimize waste.
Conduct regular stock takes and audits.Financial Management:
Assist in managing department budgets and control costs.
Monitor sales performance and implement strategies to achieve sales targets.
Analyze financial reports and identify areas for improvement.Marketing and Merchandising:
Develop and implement promotional activities to drive sales.
Ensure effective merchandising of products to attract customers.
Monitor competitor activities and adjust strategies accordingly.Standards and Compliance:
Ensure compliance with company policies, procedures, and standards.
Maintain a clean, organized, and safe work environment.
Conduct regular inspections to ensure quality control and compliance with standards.Please do not apply using Scanned CVs, no supporting documentation is required at this point, this will be requested later.Kontak Recruitment Disclaimer:
Equal opportunity: All backgrounds are welcomed, with no bias. All are considered based on requirements.
Job specifics: Requirements mirror advertisement, duties may adjust for client needs.
Fair process: Fair assessment, only shortlisted candidates contacted due to volume.
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Candidate verification: Candidates selected by the client are verified. False info may disqualify or end employment via the client.
Offer clarity: Advert is not a binding offer. Written offers based on pre-employment conditions.
No direct link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY.
Applicant Responsibility: Upon applying, confirmation of receipt for a specific advert is given. If no confirmation is received, you must verify with Kontak Recruitment.

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