Job Description

JOB TITLE

Associate/Assistant Property Manager

LOCATION

Remote, Cape town based

JOB PURPOSE

As our Property Management team expands to meet the growing demands of our clients, we are seeking a dedicated Associate/Assistant Property Manager to join us in delivering exceptional service and maintaining strong relationships with all stakeholders.

KEY AREAS OF RESPONSIBILITY:

Handle day-to-day client issues promptly and efficiently, adhering to industry best practices. Manage all maintenance matters, coordinate with contractors, and ensure work quality meets agreed standards. Manage communication channels including phone calls, emails, and messages. Schedule meetings on behalf of the Line Manager and provide necessary support. Cover workload during absences, provide regular updates to clients, and assist with financial queries. Assist with Section 20 works, process invoices, and manage administrative tasks. Attend resident and client meetings, ensuring efficient management of all properties. Maintain up-to-date contact information, manage key documents, and oversee administrative aspects of property portfolios. Collaborate with various departments to facilitate information transfer and ensure compliance with internal processes. Support Line Managers in managing relationships with clients, tenants, contractors, and onsite personnel. Assist in building insurance claims progression and handle building-related issues effectively. Follow internal processes and inform Line Managers of any contract termination notices.

SKILLS AND QUALIFICATIONS

Relevant work experience or Higher Education Degree. TPI affiliate qualifications or willingness to obtain within 18 months. Strong knowledge of Health and Safety regulations. Proficient in Microsoft Word, Excel, and other ICT packages. Proven experience in a fast-paced team environment. Ability to work independently, meet deadlines, and maintain organization.

PERSON SPECIFICATION:

Positive attitude, team player, strong attention to detail, and excellent communication skills. Hard working with a desire for continuous learning and improvement Commitment to customer care and problem-solving with practical solutions. Dedication to equality, diversity, and mutual respect.

SALARY AND BENEFITS:

Working Hours:

09:00 to 18:00 Monday - Friday

Salary:

R20 000- R25 000 pm (Depending on experience and qualifications)

Contract:

Permanent

Remote Role

Note:

This is a remote role that requires you to be based in Cape Town due to the occasional office visit in Stellenbosch. You will also be required to have reliable internet access during working hours and periods of extended load shedding.