Job Description

Line of Service Assurance

Industry/Sector Not Applicable

Specialism IFS - Knowledge Management

Management Level Manager

& Summary A career in Learning and Development, within Internal Firm Services, will provide you with the opportunity to contribute to the success of our people by developing quality and relevant learning initiatives that constantly improve the PwC experience. Youll help us identify and source the best instructors, develop learning and performance improvement solutions across traditional and virtual classroom environments, and consult with other areas of the Firm to ensure our curriculums and initiatives support the PwC strategy.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Develop new skills outside of comfort zone.
• Act to resolve issues which prevent the team working effectively.
• Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
• Analyse complex ideas or proposals and build a range of meaningful recommendations.
• Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
• Address sub-standard work or work that does not meet firm's/client's expectations.
• Use data and insights to inform conclusions and support decision-making.
• Develop a point of view on key global trends, and how they impact clients.
• Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
• Simplify complex messages, highlighting and summarising key points.
• Uphold the firm's code of ethics and business conduct.

& Summary

A career in Learning and Development, will provide you with the opportunity to contribute to the success of our people by developing quality and relevant learning initiatives that constantly improve the PwC experience. Youll help us identify and source the best instructors, develop learning and performance improvement solutions across traditional and virtual classroom environments, and consult with other areas of the Firm to ensure our curricula and initiatives support the PwC strategy.

As an L&D manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

Develop new skills outside of your comfort zone.

Act to resolve issues which prevent the team working effectively.

Coach others, recognise their strengths, and encourage them to take ownership of their personal development.

Analyse complex ideas or proposals and build a range of meaningful recommendations.

Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.

Address sub-standard work or work that does not meet firm's/client's expectations.

Use data and insights to inform conclusions and support decision-making.

Develop a point of view on key global trends, and how they impact clients.

Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.

Simplify complex messages, highlighting and summarising key points.

Uphold the firm's code of ethics and business conduct.

In depth knowledge of data acquisition, validation, analysis and visualisation tools used in PwC and a passion for upskilling in other digital areas (RPA, Generative AI, etc)

Job Purpose

To manage, implement and report on mandatory training courses rolled out to staff and partners in the South Market Area. Assist in the overall management of the Assurance L&D function.

Job Profile

Principal AccountabilitiesES

L&D - Reporting to Assurance L&D Associate Director

Assist the L&D Partner & Associate Director with tasks to be performed to manage the L&D department;

Facilitate on core Assurance training courses in Gauteng primarily, and the rest of SMA occasionally;

Monitor and manage the quality of training presented; throughout the year and formally on a quarterly basis

Provide oversight of administrative tasks performed by the L&D administrators relating to reporting and other administrative tasks;

Respond to ad hoc queries from trainees and L&D managers relating to L&D matters;

Manage a network of L&D reps across SMA

Support the AD in the development and rollout of technical and digital training at an intermediary level for SMA Assurance;

Development and monitoring of training particular to the NGA roll-out

Tailor global materials for local methodology and ECR findings;

Release of training material to the practice;

Assist with reporting to Territory Assurance Leader and Assurance Exco;

Meet with Line of Service leads on a quarterly basis, presenting key L&D statistics and assisting with actions to be taken as a result of trends identified

Report on L&D related statistics to Gauteng and Regional offices on a Monthly basis;

Perform Proactive monitoring twice a month for all lines of services;

Assist with drafting of communications to be sent to the Practice;

Setup of curricula on Vantage based on approved Curriculum Plans

Assist with improving of processes followed in the National Function

Assist with the hosting of National Assurance L&D Network Calls

Drive the uptake and roll-out of 3rd party learning platforms e.g. Kubicle and LinkedIn Learning

Support the MRAT team in a L&D capacity to roll out training, assessments and training programmes

Run automations for L&D to deploy Aura training files, report on instructor feedback and pull bulk training records.

Manage monthly Target Audience changes for Core Assurance Training Assignment.

Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date March 15, 2024

PwC