Job Description

The role of the Certification Intern is to provide day-to-day administrative support to the Certification business unit.




The successful candidate will be expected to work remotely.

Some responsibilities may include:

Plan all applicable audits for new and existing customers as per customers' and scheme requirements.

Day-to-day administration and scheduling of certification and other audits that may be applicable, including:

+ Providing clients with quotes and ensuring required documents are received prior to the audit.
+ Update and maintain the proposal register.
+ Send out audit notification records to the clients timeously. Follow-up and ensure that clients have accepted the dates and the costs for every year's audit.
+ Ensure timely delivery of reports to clients.
+ Ensure that latest information is always available on the Tracking Sheet for management reporting purposes.
+ Implement and maintain an accurate and logical electronic filing system.
+ Maintain all client audit files on the electronic system and ensure that the KPI's of each part of the audit process is met.
+ Ensuring activities are completed according to the scheme process flow.
+ Data capturing.
+ Travel and logistical arrangements of auditors.

Performing routine scheduling tasks with strict adherence to deadlines, attention to detail and accuracy, including but not limited to:

+ Diary management and scheduling of auditors.
+ Maintenance and monitoring of audit dates in the diary/tracking sheet.
+ Communicate with the auditor to confirm dates and share all relevant information with the auditor pertaining to the upcoming audit.
+ Travel / logistical arrangements of auditors.
+ Track reports from auditors and submit for technical review.
+ Submitting accepted quotes to finance for invoicing.

General administrative duties, including:

+ Receiving and welcoming guests in a friendly and professional manner.
+ Coordinate courier collections and deliveries where needed.
+ Other administrative duties, as and when required.
+ Ensure the best quality of execution of all outputs delivered.
Deal with any queries received from clients, auditors and the certification team.


Matric (Grade 12) No previous working experience required. Post Matric or recently graduated tertiary qualification (advantageous). * Preference will be given to Employment Equity candidates.