Audit Agent National Contact Centre: Cape Town (fixed Term)
Cape Town, WC, ZA, South Africa
Job Description
FIXED TERM CONTRACT ENDING ONE DAY AFTER THE LOCAL GOVERNMENT ELECTIONS IN 2026
The successful candidates will be responsible for:
Ensuring that the Party's campaign objectives and expected quality standards are met by conducting reviews and confirmation of political activity records Conducting high quality interviews and interactions with voters Quality capturing of data collected in the contact centre and in the field Accurate tracing of voter information
Please submit your application by 28 March 2025 to be considered for this role.
Minimum requirements:
National Senior Certificate or equivalent Proficiency in English and at least one other national language Relevant experience in a call centre or customer services environment Experience in database capturing advantageous Experience in quality assurance advantageous Computer literacy, particularly MS Office Suite
Skills:
Telephone etiquette Time management and organisation Administration and attention to detail
Abilities:
Use initiative and work well in high-pressure situations Be outcomes-orientated, not simply task-orientated Work independently Apply sound judgement
Knowledge and Commitment:
Commitment to the principles, policies and programme of action of the Democratic Alliance * Willingness to go the extra mile, which may include working long and irregular hours, weekends, and public holidays where necessary
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Job Detail
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Job IdJD1402850
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCape Town, WC, ZA, South Africa
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EducationNot mentioned