Job Description

Requisition Details & Talent Acquisition ConsultantREQ 133469 Thembi MtshaliJob FamilyInformation TechnologyCareer StreamInformation TechnologyLeadership PipelineManage Self: TechnicalJob Responsibilities

• Facilitate the creation of the required physical and virtual environment for the automation solution within the clients business and facilitating the creating of the required access.
• Ensure understanding of the operational requirement of the automation solutions at design stage
• Initiate all required applications for the procurement and/or allocation of hardware and software functionality
• Remain updated regarding any changes to operational requirements during the development process
• Initiate and facilitate the granting of the required system access for the automation solutions during Quality Assurance and Production phases.
• Liaise with relevant stakeholders regarding anticipated enterprise infrastructure changes and initiate actions to manage these changes.
• Facilitate all processes to provide operational acceptance/decline of the developed automation solution and related artefacts.
• Ensure deep understanding of business needs and expectations regarding the operational implications and performance of the automation solutions.
• Facilitate the business acceptance processes during the warranty period.
• Ensure that operations support service level agreements are in place.
• Check and verify the accuracy and completeness of all artefacts on behalf of the business client.
• Ensure that the automated solution adhere to compliance, policies and procedures.
• Facilitate the integration of the automation solution into the business environment and support the required business shift processes.
• Facilitate the integration of automation performance reporting into the overall business MIS reporting processes;
• Identify possible complications and issues relating to the acceptance of the automation solutions.
• Facilitate processes to deal with unintended consequences and to optimise the acceptance of the automation solutions.

Critical outputs

• Manage and deliver components of business engagements that identify, design, and implement creative RPA solutions for the organization.
• Facilitate workshops to document business requirements and develop them into Use Cases.
• Identify Automation opportunities, Analyse business processes, Document As-Is process and propose To-Be automation workflow.
• Strong understanding of End-to-End process automation delivery (SDLC)
• Candidate must be able to size processes and compile Impact Assessments (business case)
• Define RPA value proposition (cost vs benefit) and compile Impact Assessments.
• Re-Engineer processes to improve automation potential and recommend RPA approach/strategy.
• Develop Detail As Is Process Description PDD (Process Description Document) and translate it into a Detail To Be Automated Process Designs.

Essential Qualifications - NQF Level

• Diploma

Preferred Qualification

• NQF Level 6 ICT qualification or equivalent certificate

Minimum Experience Level

• 3 - 6 years
• A proven track record of supporting operations with ICT or automation solutions; At least three years' experience of operating systems within a large financial services institution

Types of exposures

• Require and individual with excellent communication skills that can forge relationships with new and existing business units.
• Have strong technical understanding to be able to assess processes that lends itself to Automation.
• Have a deep understanding and appreciation of end-to-end Development process

Technical / Professional Knowledge

• Strong understanding of RPA Technologies for Attended and Unattended automation. (Blue Prism / UI Path etc.)
• Gen AI
• Hyper Automation

Behavioural Competencies

• Delegation and Empowerment
• Execution
• Operational Decision Making
• Aligning Performance for Success
• Continuous Improvement
• Communication
• Leveraging Feedback

DisclaimerPreference Recruiting Team at +27 860 555 566will be given to candidates from the underrepresented groupsPlease contact the Nedbank.Please contact the Nedbank Recruiting Team at +27 860 555 566If you can't find the job you're looking for, activate job alerts to be one of the first to know when new positions open up.

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