Job Description

Basic FunctionThe primary responsibility of this role is to support and action the day-to-day administrative and facilitative activities for our Talent Team.Essential Functions

• Communicating effectively with internal staff in obtaining verification information.
• Scan and host fingerprints.
• Advanced Background Check Search.
• Managing all candidates Background Checks via vendor portal.
• Scheduling external candidates for Background Checks nationally if required.
• Ability to multi task between client processes.
• Conducting confirmation of employment checks on all candidates.
• Accurate record keeping of all candidates.
• Providing candidates reports to Compliance Department.
• Seeking leadership approval on background reports.
• Engaging with internal stakeholders for specified approval.
• Assisting with Internal Audits

*Any other essential function that may occur from time to time as directed by the SupervisorPrimary Internal Interactions

• Operations
• Compliance
• Process Leadership

Organizational relationshipsReports to: Assistant ManagerSkills

• Technical Skills

• Excellent Communication skills
• Good Computer navigation skills
• Good keyboarding speed
• Basic knowledge of Volume recruiting

• Process Specific Skills

• Administrative Skills
• Experience in Background Verifications and Auditing
• Understanding of POPIA Act

• Soft Skills

• Reasonable level of business perspective and capability to drive improvements
• Strong people engagement skills
• Process Excellence methodology

Education

• Matric is essential
• Previous MIE / LexisNexis Certification (highly preferred)
• Verification certification (highly preferred)
• Tertiary qualification in the relevant field (adv)

Experience

• Minimum 3 years work experience; preferably within BPO
• Should have strong administration skills and coordination
• Proven track record and experience with dealing with high volume based projects
• Proven track record with high volume based back to back intakes

ABC Worldwide