The ideal candidate will have a strong background in yeast and confectionery baking, staff management, and achieving key performance indicators (KPIs) related to sales growth, gross margin, and operational efficiency.
This role requires a proactive individual who is passionate about bakery operations, customer engagement, and continuous improvement.
Key Responsibilities:
Oversee and manage the daily operations of the bakery department.
Ensure compliance with Pick n Pay food safety and hygiene regulations.
Drive sales growth and optimize gross margin through effective cost control and pricing strategies.
Led, trained, and motivated the bakery team, ensuring efficient staff scheduling and performance management.
Maintain a clean, organized, and visually appealing bakery section.
Develop and introduce new product lines, seeking innovative ways to enhance the bakerys offerings.
Monitor stock levels, minimize waste, and ensure product availability at all times.
Engage with customers, gather feedback, and implement suggestions to improve the bakery's offerings.
Utilize SAP systems for stock management, pricing, and reporting.
Probation and Performance Evaluation:3-month probationary period, during which performance will be measured against agreed KPIs, including:
Sales growth and revenue targets.
Gross margin improvement and cost control.
Operational efficiency and stock management.
Customer satisfaction and engagement.
Compliance with Pick n Pay food safety standards.
Successful candidates may be offered a permanent position based on their performance during the probation period.Work Schedule and Compensation:
45-hour work week on a roster, including weekends and public holidays as required.
Requirements:
Minimum 3 years of experience managing a bakery department, preferably in a Large store.
Strong understanding of yeast and confectionery baking techniques.
Experience in staff management, scheduling, and performance oversight.
Proven ability to achieve sales targets and maintain profitability.
Knowledge of food safety regulations and compliance standards.
Excellent customer service and communication skills.
Computer literacy is essential, particularly experience with SAP systems for inventory and reporting.
Ability to work under pressure and meet deadlines in a fast-paced retail environment.
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