Job Description

The Cash and Bank Controller is responsible for ensuring that all bank account transactions are processed and reconciled to the accounting records. The incumbent must ensure that efficient processes are applied and that all relevant policies and procedures are adhered to. They are expected to create and maintain positive customer relations to facilitate or expedite payment, timeously resolve queries, reconcile accounts, and report to the relevant Managers as and when required.Job Objectives:Reconciled Bank Accounts

• Process all banking and credit card transactions into the accounting system
• Reconcile bank statement to accounting system
• Ensure reconciling items are cleared on a weekly basis
• Ensure reconciliations are filed and review
• Download and save bank statements
• Ensure that the policy and business process is always adhered to
• Ensure accurate recording and communication of tenant deposits and guarantees
• Ensure credit card recons are prepared and authorised

Effective debit order loading and banking

• Prepare monthly debit order file and submit to bank for collection
• Ensure all rejections are communicated to Credit control

Banking Administration

• Ensure monthly meetings are scheduled with the bank relationship manager
• Follow up and resolve queries relating to banking administration
• Prepare investment and disinvestment requests
• Prepare and complete banking documentation
• Manage bank guarantees
• Ensure banking resolutions are up to date

Reporting

• Prepare cash flow report as required after collating projected payments and receipts
• Confirm tenant deposits as requested by property management
• Review reports for submission to Managers and ensure that comments are accurate, sufficient, up to date, and meaningful

Collaboration and Customer Service

• Ensure that regular formal engagement is being had with key internal customers
• Attend regular meetings with Business Units to keep them abreast of new information and to maintain sound working relationships
• Create and maintain excellent customer relations
• Ongoing collaboration across the Business and to resolve account queries and to facilitate or expedite payment
• Timeously and professionally resolve account queries

Gift Card management

• Manage the relationship between Tutuka and the V&A Waterfront
• Issuing of internal gift cards
• Managing and processing of bulk orders from corporates
• Assist in resolving reconciling items with Tutuka
• Process journal entries to reflect bank movements
• Suggest any improvements to the current process and ensures controls are adhered to
• Deposit cash collected on gift card sales

Tenant deposits * Open and close tenant trust accounts on the online banking platform

• Reconciliations between trust accounts and GL accounts
• Ensure cash is refunded timeously to tenants

Other

• Prepare reconciliations for municipal accounts and ensure municipal bills are settled timeously
• Prepare cash flow forecast for expenses
• Process foreign payments and ensure process is adhered to
• Completes Adhoc task as requested which may involve any area applicable to the Transactions team.
• Takes responsibility and displays initiatives in learning and completing new task.

Educational requirements

• Financial Management Diploma
• B. Com Accounting or related Degree advantageous

Knowledge requirements

• Reconciliation Principles
• Accounting and basic business processes (Receivables, Revenue Billings, Cash Flow Management, Financial Control measures)
• Relevant Legislation and Compliance
• User proficiency in Excel (advanced), Word, PowerPoint, and JD Edwards
• Lease Agreements
• Debt Collection in the Property Industry
• Legal processes regarding debt collection
• Risk Management
• Customer Service

Skills requirements

• Diagnostic / Tactical Thinker
• Numerical / Financial Acumen
• Verbal Reasoning
• Communication skill
• Analytical
• Detail oriented
• Logical problem-solving
• Planning and prioritizing
• Time-management
• Customer Service
• Emotional Intelligence

Experience requirements

• Up to 5 Years' Experience in Bank and Cash Control environment
• Experience within the Property environment would be advantageous

V&A Waterfront