Job Description

Join us on an exciting journey as we seek a passionate bar manager to elevate the experience at our boutique hotel.



Your duties will consist of the following:



Managing daily operations of the Hotel and Restaurant bar and its team, ensuring efficient and courteous service.

Ensuring compliance with all local beverage and liquor regulations.

Proficient in beverage control measures, including inventory management, cost controls, and sales analysis.

Innovative ideas to boost Food & Beverage Sales.

Understanding and contributing to departmental financial management.

Managing recruitment, staffing, and scheduling to meet guest needs.

Establishing and maintaining exceptional service standards.

Monitoring Food & Beverage cost and labour controls within the bar.

Conducting training and performance development.

Participating in service as necessary and ensuring outlet cleanliness and maintenance.

Conducting regular staff handovers.

Performing other duties as required.




Ensuring Excellent Guest Service




Providing excellent guest service and soliciting guest feedback.

Effectively addressing guest concerns and complaints.

Empowering employees to deliver exceptional service.

Prioritizing guest satisfaction and continuous improvement.

Providing feedback to improve service performance.

Reviewing guest satisfaction results with employees.




Communication and Professional Conduct




Approaching all interactions with guests and colleagues in a service-oriented manner.

Communicating essential information to bar staff for each event.

Maintaining regular attendance and clear communication with all stakeholders.

Attending relevant meetings as required and ensuring team awareness of information.

Assisting staff as needed and being hands-on in operations.




Health and Safety




Ensuring a safe work environment for guests and colleagues.

Enforcing hygiene standards and inspecting all areas.

Maintaining personal appearance standards and reporting security concerns.

Assisting with hygiene audits when necessary.




Stock Management




Conducting accurate stock takes and managing orders.

Planning and controlling stock levels within the bar.

Ensuring proper storage and usage of stock in line with safety standards.




Training and Development




Coaching, counseling, and developing staff.

Managing staff training and performance reviews.

Implementing colleague-training initiatives and ensuring completion of online training.




Qualifications & Skills




Fluent in English, with a minimum of 4 years of luxury hotel management experience.

Mixologist and WSET/CWA certification advantageous.

Computer literate and analytically skilled.

Flexible with working hours and physically fit.

Excellent leadership, communication, and guest service skills.

* Ability to handle multiple tasks and problem-solving in a high-pressure environment.