Job Description

Job Summary

Job Title: Boba Drink Maker

Job Summary:

As a Boba Drink Maker, you will be responsible for crafting high-quality and visually appealing boba (bubble tea) beverages, ensuring consistency in taste and presentation. This role involves preparing ingredients, operating specialized equipment, and providing excellent customer service. The Boba Drink Maker plays a key role in creating a positive and enjoyable experience for customers.

Key Responsibilities: * Beverage Preparation:

• Skillfully prepare boba beverages according to established recipes and customer preferences.
• Ensure consistency in taste, texture, and presentation of each drink.
• Ingredient Management:

• Manage and organize boba ingredients, including tapioca pearls, tea blends, syrups, and other flavorings.
• Monitor inventory levels and communicate replenishment needs to the supervisor.
• Equipment Operation:

• Operate boba-making equipment, including tea brewers, shakers, blenders, and sealing machines, ensuring proper maintenance and cleanliness.
• Follow safety guidelines and protocols when using equipment.
• Customer Service:

• Provide friendly and efficient customer service, taking and preparing customer orders with attention to detail.
• Address customer inquiries and special requests regarding boba beverages.
• Quality Control:

• Conduct regular quality checks on ingredients and final products to uphold quality standards.
• Report any issues or discrepancies to the supervisor for resolution.
• Cleanliness and Sanitation:

• Maintain a clean and organized workspace, adhering to sanitation standards.
• Follow proper hygiene practices to ensure food safety.
• Menu Knowledge:

• Stay informed about the menu, including new offerings and seasonal specials.
• Provide recommendations to customers based on their preferences.
• Collaboration:

• Collaborate with other team members to ensure smooth operations and efficient service.
• Assist in training new staff members on boba preparation techniques.

Qualifications:

• Prior experience in boba or beverage preparation is preferred.
• Knowledge of boba ingredients, flavors, and preparation techniques.
• Excellent customer service and communication skills.
• Ability to work in a fast-paced environment and handle multiple orders simultaneously.
• Basic math skills for measuring ingredients and processing transactions.
• Attention to detail and commitment to maintaining quality standards.
• Ability to stand for extended periods and lift/move heavy supplies when needed.

Please note there will be shift work and weekends.

Cre8work!

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