Key Performance Area:1. Ensure good customer service
Welcoming customers, informing them about specials or new items, answering questions, and accepting orders and payments.
Packaging food and beverages for sale.
Updating signage and displays to attract customers.
Ensure that beverages and food are served timeously.
2. Serving of hot and cold beverages and food
Serving foods, such as sandwiches or baked goods, grinding and blending coffee beans, brewing coffee and tea, serving smoothies milkshakes and serving items to customers.
Adhering to all food safety regulations and quality controls.
Learning about brewing methods, beverage blends, food preparation, and presentation techniques to improve food quality.
3. Ad hoc duties
To ensure availability to assist in the food kitchen and bakery as and when required.
Cleaning and restocking work and dining areas, emptying trash and sanitizing equipment and utensils.
Critical experience:
1 - 2 years working as a barista in a restaurant / hospitality industry.
Positive reference of a pleasant demeanour and high energy.