Job Description

Job Title:

Barista & Ice Cream Sales Associate - Bella Gelato

Location:

Table Bay Mall, Cape Town

Employment Type:

Part-time & Full-time shifts available

Working Hours:

Morning Shift: 08:30 - 14:00 Afternoon Shift: 14:00 - 19:30 Store Operating Hours: 09:00 - 19:00

About Bella Gelato:

Bella Gelato is a new artisanal gelato and coffee shop opening in March at Table Bay Mall. We are passionate about serving high-quality, handcrafted gelato and expertly brewed coffee in a warm and welcoming environment. If you love customer service, have barista skills, and thrive in a fast-paced setting, we'd love to have you on our team!

:

As a Barista & Ice Cream Sales Associate at Bella Gelato, you will be responsible for providing excellent customer service, preparing high-quality coffee beverages, serving gelato, baking waffles, handling transactions, and maintaining the cleanliness and efficiency of the shop. You'll be the face of Bella Gelato, ensuring every customer leaves with a smile (and a delicious treat!).

Key Responsibilities:

Prepare and serve a variety of hot and cold coffee beverages with consistency and quality. Greet and assist customers with a friendly and enthusiastic attitude. Serve gelato and other treats while maintaining portion control and presentation standards. Bake fresh waffles and ensure quality and consistency. Handle cash and card transactions accurately using the POS system. Maintain cleanliness and hygiene in the shop, including counters, equipment, and seating areas. Restock gelato flavors, coffee beans, and toppings as needed. Answer customer questions about flavors, ingredients, and coffee options. Follow all health and safety regulations to ensure a safe working environment. Assist with opening and closing duties as per shift requirements.

Training:

All new hires will receive training in Sea Point and Table Bay Mall to learn how to bake waffles, serve gelato, and prepare coffee to Bella Gelato's high standards.

Requirements:

Previous experience as a barista is required. Experience in retail, food service, or customer service is a plus. Strong communication and interpersonal skills. Ability to work efficiently in a fast-paced environment. Reliable, punctual, and able to work flexible shifts, including weekends and public holidays. A positive attitude and a passion for great food, coffee, and customer experiences. Must be able to stand for long periods and perform light lifting (e.g., moving stock, cleaning tasks).

Perks of Working at Bella Gelato:

Fun and friendly work environment Employee discounts! A MyCiti bus stop at the mall Earn commissions on your sales
If you're excited to be part of a dynamic team and bring joy to customers through delicious gelato, expertly brewed coffee, and freshly baked waffles, we'd love to hear from you!

How to Apply:

Please send your CV and a short introduction about yourself to mailto:melanie@dsassociates.co.za. Applications will be reviewed on a rolling basis until all positions are filled.

Job Types: Full-time, Part-time

Work Location: In person

Expected Start Date: 2025/03/15