Job Description

We've got an exciting, brand new opportunity at Ackermans as a Benefits Administrator who will be part of a part of a dynamic Remuneration and Benefits team, this role will report to the Human Resource Manager and be responsible to administer employee benefits administration within the Remuneration and Benefits team. Respond to employee's application request and queries relating to these benefits and ensure all internal and external stakeholders are aware of the necessary processes, timelines, requirements etc.We're a fully in-office team. This role is based at our Support Centre in Kuils River, Cape Town.Key responsibilities:

• Provide administrative support to the Remuneration and Benefits team.
• Respond to requests/queries for information/processes relating to benefits (Queries from employees).
• Monitor incoming emails and ensure distribution to the correct individuals in the benefits team while ensure the necessary notification if necessary.
• Delivering payroll information to payroll by due dates.
• Distribution of remuneration and benefits information to the business as per the annual calendar and as guided by Rem and Ben Manager.
• Scheduling of quarterly Medical Aid Committee meetings
• Scheduling of all clinic sister visits for Support Centre and DC's
• Scheduling of all Blood donation interventions at Support Centre
• Update company intranet regularly with updated forms and policies
• Co-ordination of Educational Assistance benefits.
• Give inputs to the policy in order to ensure relevance to business processes and efficient delivery to the business
• Timeous processing of long service awards.
• Employee Assistance Program (Liaise with councilors on sessions required, debriefings, etc)

• Give input on all benefits available.
• Drive all benefits for staff to always be aware what is available
• Assist Rem Ben Specialist with surveys/benchmarking with other retailers and Phadimas to improve delivery and experience of all benefits
• Assist the Rem Team to conduct the annual medical aid audits for E and D Band
• Ensure that all IOD claims is submitted on the WCA portal within the required timeframe.
• Processing of Emergency Loans
• Processes all invoices for the Benefits Team
• Ensures that the credit card statement spend has corresponding invoices which is processes on time for finance cut off.
• Ensures a tracker is kept where all invoices is captured
• Assist with Investigation of Death Claims

• Matric (Grade 12)

• Human Resources Diploma or Degree.

• Min. 2 years HR-related and admin experience in the field of benefits or HR

• Administration experience in the field of benefits such as bursaries, loans, retirement funds

• Basic knowledge of the Basic Conditions of Employment Act
• Basic knowledge of the Pension Funds Act section 37c (Death case investigations)
• Knowledge of the Ackermans internal policies and processes.

• Ability to co-ordinate admin processes that spans across the business.
• Ability to explain to employees at all levels the relevant benefits and related procedures to apply for them.
• Ability to manage multiple tasks with a number of different deadlines.

Ackermans