Job Description

Position Summary: - Achieve all Brands key performance indicators and targets - Provides high touch service to all customers at all times to deliver personalized service dependent on customer's needs across all generations and all ethnicities. - Achieves the brand expectation for appointment and bookings. Responsibilities: - Create ways to achieve sell through targets - Provide welcoming, personal, professional service to all customers at all times. - Demonstrate effective communication skills, listen to the customer, ask questions, investigate preferences and make the experience interactive. - Assist customers with product and services selection and information. - Perform professional and appropriate makeup applications to achieve the look the customer desires. - Obtain customer data for CRM system or other client list as required. - Keep informed about products, company information and store information. - Actively participate in events and new product launches and ensure 100% sell through within 6 weeks - Actively participate in training sessions and partnered store mandatory training sessions. - Inform customers timeously about promotions & events - Ensure personal hygiene levels are at a high standard - Ensure counters, shelves and cupboards are kept clean and dust free at all times - Ensure discontinued stock is removed - Ensure cleaning tools are stocked and in good condition - Ensure display is per merchandising guideline - Assist in Inventory Management - Assist daily in stock and hygiene supplies replenishment and maintain appropriate levels throughout the day. - Communicate low on stock and out of stocks to the Retail Manager. - Assist in the proper rotation of stock - Ensure provision in Retek system - Ensure all testers are clean and in good condition - Maintaining work environment - Maintain proper placement and condition of merchandise on counter, in stock rooms and all stock holding areas. - Inform management of any store maintenance or Health and Safety issues which might lead to accidents. - Administrative Assistance Activities - Adhere to proper security procedures regarding handling of cash and assets. - Weekly top SKU counts - Consolidate sales records weekly and then monthly as per required standard Qualifications - Grade 12 - Experience in the luxury beauty industry/Retail Cosmetics Experience - Skilled Make-up Artist or Skincare Specialist - Strong Selling Skills - Retail/customer service experience - Excellent communication skills - Abiity to work retail hours Job: Retail - Store Primary Location: Europe, Middle East, Africa-ZA-KZN-Durban Job Type: Standard Schedule: Full-time Shift: Variable Job Number: 241745

FashionJobs