Job Description

Our client is a leading provider of performance improvement solutions for businesses, their employees, channel partners, and customers. With over 30 years of industry expertise, they offer innovative start-to-finish incentive and recognition solutions that bring out the best in all aspects of a business, people, and processes. They are currently seeking an experienced and motivated Business Process Automation Specialist to join their dynamic team.We are thrilled to partner with our client in finding the perfect candidate for the role of Business Process Automation Specialist. In this role, you will have the opportunity to work within the Microsoft Power Platform environment and play a crucial role in driving efficiency and optimizing business processes through automation solutions.Responsibilities:- Provide clarity and guidance on business process and automation policies, processes, and procedures.
- Analyze and review existing business processes and workflows to identify automation opportunities and inefficiencies.
- Lead the development of initiatives to automate manual and repetitive tasks, improving efficiency and productivity.
- Support process owners, teams, and peers in understanding business requirements and challenges.
- Design and implement automated workflows and business processes using Microsoft applications.
- Ensure data security, integrity, and compliance throughout the workflow integration process.
- Define and implement measurement criteria for success and report on the impact of automation initiatives.
- Collaborate with relevant teams to conduct quality assurance and testing activities for business process automation solutions.
- Maintain accurate documentation of business processes, workflows, and integration automation solutions.
- Participate in the execution of process improvements within the organization.
- Provide process automation advice and support across the organization.
- Create and automate reports on business process automation metrics.
- Support and mentor employees through communication, information sharing, and knowledge management.
- Research new methodologies, best practices, and tools to enhance business processes and automation solutions.
- Provide ongoing support in business process improvement, workflow implementation, deployment, and training.
- Continuously improve automated business processes and workflows using Microsoft tools.Requirements:- National Senior Certificate (NQF 4).
- Bachelor's degree in computer science, information systems, or a related field.
- Relevant certifications.
- At least 6 years of experience in a similar automation position in a related industry.
- Experience in Business Process Management, workflow, and automation.
- Experience building and designing solutions using Visio, Power Automate, SharePoint, Teams, Azure, JIRA, Confluence, etc.
- Experience mentoring and coaching developers.
- Demonstrated experience in working closely with internal and external stakeholders at different levels.
- Experience analyzing metrics and producing reports for business process automation.
- Experience and knowledge in the application of AI technologies and AI Builder.
- Experience delivering and implementing innovative automation solutions.
- Experience with business process automation metrics.
- Experience leading and delivering on projects with specific deadlines.

Outside Capital