Job Description

COMPANY PROFILE:CNH Industrial is a global capital goods company specializing in equipment and services for Agriculture and Construction. The Company operates commercially through its brand portfolio which includes Case IH, New Holland Agriculture, Steyr, CASE and New Holland Construction Equipment. More information can be found on the corporate website: www.cnhindustrial.comWHO WE ARE LOOKING FOR:The Branch Manager is accountable for the achievement of all branch targets by effectively managing resources and assets; ensuring the adequate protection of such resources (including its people, systems, data/information bases, and customer goodwill) are adequately protected, and ensuring highest level of customer satisfaction at the Case IH Retail branch.YOUR KEY RESPONSIBILITIES:

• Overall responsibility and accountability for the management and productivity of the Case IH retail branch
• Achieve set targets for wholegoods- and parts sales; actively contribute to ensure effective sales, marketing and new business development
• Grow market share of the branch
• Manage and oversee customer satisfaction process
• Manage and oversee the marketing activities of the branch
• Manage and oversee the achievement of workshop financial- and operational targets
• Manage and achieve financial and administrative efficiencies
• Ensure effective Human Capital management - manage staff compliment of 25 employees
• Ensure effective Asset (Capex) management
• Manage the budget and expenses of the branch
• Oversee the management of branch debtors, creditors, cash sales (parts & workshop) and banking
• Oversee stock planning and management together with sales team and parts manager
• Manage the outcomes of regular internal audits

YOUR KEY COMPETENCES AND QUALIFICATIONS:Minimum Required Education

• Retail Management / Marketing- and or Sales Management / Operations Management

AdvantageousTechnical Qualification / Diploma / DegreeRelated experience

• Min 5 years' experience in;

• People management
• Parts sales management (preferable in Agriculture industry)
• Sales skills and sales management (preferable in Agriculture mechanisation industry)
• Relevant Industry Workshop and after-market service management experience

• Experience in interactions and exposure in engaging with authority on senior levels
• Experience in B2C (Business to Consumer) sales and after-sales service
• Firm knowledge of Excel, MS Word and PowerPoint
• Knowledge and experience on SAP
• Knowledge and experience on other internal systems / business portals

CNH Industrial