Job Description

The successful candidate will be responsible for all the activities covering the freight operation and the supervision of personnel in the branch. The incumbent will be responsible for analysing fleet performance, ensuing each vehicle reaches its production targets and providing input in the need for expansion/improvement. This position is responsible for ensuring client satisfaction, continuous development initiatives within the branch and accurate reportingREQUIREMENTS:

• Diploma/Degree in Logistics, Supply Chain or Road Transport
• 5 years experience in a managerial or similar position
• Strong marketing/sales background
• Experience in dealing with National Bargaining Council (Road Freight)
• Computer Literate (MS Office)
• Excellent communication skills with internal and external clients
• Fully bilingual (English and Afrikaans)
• Willing to work overtime and be available after business hours as well as on weekends

CAPABILITIES AND COMPETENCIES

• Ability to take responsibility for actions, projects and clients, take initiative and work under own direction
• Ability to build a wide and effective network of contacts
• Ability to work in a systematic, methodical and orderly way to consistently achieve goals
• Financial and business acumen
• Ability to work productively while under pressure.
• Accepts and tackles demanding goals with enxc2xadthusiasm, works hard and puts in longer hours when necessary

DUTIES WILL INCLUDE BUT NOT LIMITED TO:

• Operations
• Prepare branch performance reports and recommendation for the MD
• Develop policies and ensure compliance with safety, environmental, and fleet standards. Ensure adherence to Health & Safety legislation, including documented toolbox talks.
• Oversee day-to-day branch activities, ensuring smooth operations and resource utilisation.
• Ensure fleet maintenance within service agreements and legal requirements.
• Compile and submit management reports
• Coordinate transport and scheduling for efficient product flow.
• Manage freight accounts and ensure accuracy before MD authorisation.
• Finance
• Interpret profit and loss statements, budgeting, and pricing.
• Review financial reports/expenditures, providing input on pricing or expansion needs.
• Ensure services remain within budget.
• Human Resources
• Manage KPIs and recruitment, training, and discipline of reporting employees
• Client I Stakeholders
• Ensure excellent customer service and handle client queries.
• Manage relationships with stakeholders as well as adherence to SLAs

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