Job Description

Job Details
Closing Date 2024/04/15
Reference Number SHO240328-3
Job Title Branch Manager - Eastern Region
Job Type Permanent
Location - Country South Africa
Location - Province Western Cape
Location - Town or City Ladismith, Franschhoek, Riviersonderend & Gansbaai.
Purpose of the JobAs a Branch Manager at Usave it will be your responsibility to lead our branch towards maximising profitability and ensuring sustainable development through:

• Maintaining and improving retail practices and systems used.
• Supporting, monitoring, co-ordinating and managing the work done by direct reports.
• Meeting and exceeding the expectations of the customer.

If you're passionate about creating an optimal environment for success, then this role is for you!Job Advert Details
Job Category Retail
Job Objectives

• Lead, coach, and motivate staff to meet profitability and service standards.
• Manage staffing needs, conduct meetings, and allocate tasks.
• Ensure timely onboarding, training, and development of staff.
• Adhere to HR processes, policies, and labor laws.
• Manage performance, handle disciplinary issues, and identify promotion opportunities.
• Implement operational requirements, meet objectives, and maximise profits.
• Maintain stock, monitor sales, and manage promotions effectively.
• Provide accurate reporting, address customer queries, and maximise customer loyalty.
• Ensure compliance with hygiene, safety, and regulatory standards.
• Maintain equipment, administer pest control, and ensure store security.
• Identify and rectify problems related to hygiene, safety, and food quality standards.
• Effectively administer branch inspections and equipment checks.
• Comply with alarm call-out procedures and maintain a safe working environment.
• Coordinate with suppliers, manage stock range availability, and monitor stock levels.
• Communicate and implement stock promotions according to seasonal changes.
• Liaise with regional managers and head office to meet sales budgets and targets.
• Maximise branch gross profit through effective management of key profit drivers.
• Plan, monitor, and maintain consistent stock movement according to demand.
• Continuously identify improvement opportunities and proactively address challenges.

Qualifications

• Grade 12 or equivalent (essential).
• Retail Management Diploma or equivalent (desireable).

Experience

• +2 years experience in a Food Retailer environment(essential).
• +3 years' experience in a Mangerial environment (desirable).

Knowledge and Skills

• Sales target budgeting.
• In-store stock management.
• Expense budget planning and control.
• Promotional planning.
• Branch reporting.
• Merchandising.
• Promotional planning.
• Sales reporting.
• Customer relations.

Shoprite Holdings