Job Description

Job BriefOur client is looking for a talented Branch Manager to assign and direct all work performed in the branch and to supervise all areas of operation. He/she will manage staff, foster a positive environment and ensure customer satisfaction and proper branch operation. The successful candidate will have a hands-on approach and will be committed to the expansion and success of the business.Responsibilities

• Direct all operational aspects including distribution operations, customer service, human resources, administration and sales.
• Assess local market conditions and identify current and prospective sales opportunities.
• Develop forecasts, financial objectives and business plans.
• Meet goals and metrics.
• Manage budget and allocate funds appropriately.
• Bring out the best of branchs personnel by providing training, coaching, development and motivation.
• Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities.
• Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs.
• Address customer and employee satisfaction issues promptly.
• Adhere to high ethical standards, and comply with all regulations/applicable laws.
• Network to improve the presence and reputation of the branch and company.
• Stay abreast of competing markets and provide reports on market movement and penetration.

• Proven branch management experience, in the ICT Sector (or similar role).
• Sufficient knowledge of modern management techniques and best practises.
• Ability to meet sales targets.
• Familiarity with industrys rules and regulations.
• Excellent organizational skills.
• Results driven and customer focused.
• Leadership and human resources management skills.

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