Job Description

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• Overall working knowledge of ships agency operations, ships husbandry and cargo working with focus on bulk minerals and ores, break-bulk, liquids, container vessels and passenger liners.
• Overall working knowledge of Clearing & Forwarding requirements
• Good knowledge of the port and shipping industry
• Seek commercial opportunities and develop business opportunities
• Attend to all aspects of vessel planning and operations in line with required ships agency standards
• Sound commercial knowledge regarding Port Agency Operations
• Sound knowledge of TPT TOG (Terminal Operating Guidelines) and TNPA Berthing Policy
• Submit reports when required and meet deadlines
• Attend to vessel documentation and office admin, in accordance with customer requirements, S.O.P.s and Company Policy and conduct S.O.P. educational workshops
• Identifies opportunities internally with focus on service quality and continual improvement
• Uses IT for controlling and improving work results
• Establish and maintain effective relationships with superiors and colleagues
• Build relationships with customers
• Attend to Principals requirements with determination and eagerness
• Maintain a high-profile on board vessels
• Manage vessel funding, cash flow and port disbursement requirements in line with all financial policies and internal controls
• Manage month end financial requirements for the Branch
• Produce detailed and accurate management reports
• Manage appointment, performance, invoicing and payment of sub-contractors
• Manage and monitor all team functions including expenditure
• Ability to look at logistics chains and form synergies ensuring that the entire operation is effective and efficient - not only the ship side
• Maximise team efficiencies, spirit and participation
• Marketing - gathering of trends and cargoes moving through the port and look for new business opportunities
• Must be prepared to travel both local and international.

• Minimum of a matric (Grade 12) level of education
• ICS qualification or equivalent, Marketing, Management Diplomas / Certificates
• Minimum of 10 years ships agency industry experience is required
• Superior management, specifically people skills
• Excellent interpersonal and communication skills
• Understanding of INCO terms and market dynamics
• Sound knowledge of all facets of Ships Agency
• Ability to implement company policies and SOPs
• Hand on management style with strong wharf presence
• Superior level of English Literacy and Numeric ability essential
• Computer literacy (MS Office - Excel, PowerPoint, Outlook)
• Develop and maintain excellent internal and external customer relationships
• Knowledge and understanding of disbursement accounting, budgeting and management reporting
• Meticulous, accurate and conscientious
• Ability to analyse and provide full detailed reports on various situations and market trends
• Ability to work under pressure and work extended hours when necessary
• Valid Code 08 Drives License

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