Job Description

RETAIL BRANCH MANAGER - PIET RETIEFTo ensure the effective and efficient running of the store, to optimize profitability and staff development through effective leadership.functional outputs / Actionsw To achieve set monthly targets.w To maintain gross profit at required level.w To plan & implement effective promotions, when required.w To ensure that a prospect system is in place and utilized daily.w To conduct knowledge training on an ongoing basis.w To ensure that effective prospecting is done by all sales consultants.w To communicate the stores performance to all staff regularly and to canvass suggestions for corrective action plans.w To conduct regular meetings to maintain the focus on key result areas.w To ensure training and development of staff in line with a fixed training and development plan.w To ensure that all staff have a personal development plan.w To maintain headcount at budgeted levels.w To maintain harmonious relationships between employer and employees.w To deal with grievances timeously and in accordance with company policy.w To apply discipline for misconduct timeously and in accordance with company policy.w To ensure the correct recruitment and selection of store personnel in respect of company policy.w To maintain productivity levels of all staff in store.w To ensure performance appraisals for all staff are conducted in line with company policy.w To ensure that working conditions are in line with company policy.w To ensure that all documentation is dealt with in terms of company policy and procedures.w To ensure the correct management of company assets.w To ensure that any adverse audit comments are rectified immediately.w To ensure that the content of instructional memos/policies/procedures is distributed and understood by staff.w To complete daily / weekly / monthly checklists accurately & timeously.w To identify and rectify any loss areas, and ensure corrective action plans are drawn up.w To maintain the financial model (benchmarks) for maximum profit.w To pro - actively ensure that the company''s advertising drives are implemented effectively.w To ensure that merchandise is displayed as per brand policy.w To be aware of oppositions advertising & promotions.w To ensure a complete knowledge of available products in terms of benefits, lead times, suppliers, prices, range, contact people & terms of sale.w To ensure the highest standards of housekeeping throughout all areas of the branch.w To be fully aware of the areas from which your store does business.w To ensure that all credit related memos are adhered to at all times and that relevant staff is informed of the content thereof.w To ensure that relevant credit notes are passed timeously.w To be accountable for the overall management of debtors book.w To ensure strict adherence to store opening and closing procedures.w To ensure that all security systems are effectively maintained and checked regularly.w To ensure that the correct petty cash procedures are adhered to at all times.w To oversee that merchandise is received promptly, efficiently and accurately at all times.w To be responsible for the overall planning of delivery of merchandise.w To ensure that correct security procedures are adhered to at all times regarding merchandise.w To ensure that all branch merchandise is correctly ticketed and priced.w To maintain stock holdings at budgeted level.w To ensure that branch stock counts are conducted as per company policy and on correct dates.w To ensure that all staff within the branch are aware of the vision core values and core purpose.w To monitor after delivery follow-up calls.w To ensure that all staff are fully trained and are able to offer excellent customer service and product knowledge so as to project an effective customer orientated store image.w Grade 12w Retail Diploma or a degree in Sales and Marketing an advantagew Pref. 5 years Industry related experience, Of which at least 2 years middle Management experiencew Influencing skills, negotiation skills and communication skillsw Industry and competitor and product knowledgew Customer Relation Managementw Business acumen / insightw Relevant legislation impacting the businessw Financial acumenw Drive for resultsw Managerial skillsw Interpersonal relationsw Conceptual skillsw Persuasive skills

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