We're Hiring: Broker Consultant - New Business & Retention
Join Our Dynamic Team at Acuideas
We're looking for a results-driven and technically skilled Broker Consultant: New Business & Retention to drive broker growth and retention, build long-term relationships, and promote profitability across our national footprint.
Purpose
To actively source new brokers with books of business for Acuideas and to provide technical broker support and advice to the Acuideas brokers to ensure broker retention. To ensure national growth of Acuideas footprint and revenue and profitability of Acuideas. New business must be aligned to the Acuideas minimum standards for new brokers in terms of premium volume, loss ratio and profitability. To ensure all brokers are serviced in accordance with ACUIDEAS Standards and standard operating procedures. To ensure day to day servicing and ongoing relationship management between Acuideas and its brokers. To be registered as a representative for the FSP on the FSCA register.
Key Responsibilities
Actively source and onboard new brokers aligned with our standards
Manage and strengthen relationships with existing brokers
Deliver technical support and assist brokers with product structuring and quoting
Negotiate favourable terms with underwriters
Oversee book migrations and manage new business conversions
Handle complex quotations, claims queries, and client service issues
Maintain policy records, ensure compliance, and uphold Acuideas service standards
Minimum Requirements
Matric & FETC Level 4 Short-term Insurance Qualification
Higher Certificate in Insurance (essential)
RE5 Certification (essential)
5+ years in short-term insurance (commercial servicing, underwriting & claims)
Experience with broker/client relationship management
Strong knowledge of all commercial insurance classes
Desired Skills & Competencies
Advanced insurance underwriting and broking skills
Strong sales, negotiation, and retention skills
Computer literacy (MS Office, Tial, insurer platforms)
Professional communication, problem-solving, and conflict management abilities
Regulatory knowledge: FAIS, POPIA, COFI, etc.
Team player with initiative, urgency, and resilience
Please note that although this is a hybrid position, the successful candidate will at times be required to travel to the based office.
The Simah Group is an equal opportunity employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the organisation.
The Simah Group reserves the right not to make an appointment to the post as advertised.
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