Job Description

Who are we?Sanlam Fintech is a newly established digital first business within the Sanlam Group on a mission to democratise financial advice and solutions for everyone across the African continent. We exist to pioneer inclusive financial confidence helping people build strong foundations to bridge the gap in generational wealth. Our culture is that of agility and constant deployment, we believe in learning fast, learning cheap and learning forward. Our aim is to provide a work environment where knowledge workers can accelerate the development of their ideas and bring innovation to market, at the same time provide compelling career and development proposition that will enable them to realise their dreams.Qualification and Experience

• Grade 12
• Bachelor's degree in business, Information Technology, Computer Science, or a related field.
• Accredited Business Analysis Diploma will be an advantage.
• Experience: 3-5 years of experience as a Business Analyst, with at least 2 years focused on Agile and Scrum methodologies.
• Industry Knowledge: Previous experience in the Financial or IT industries is a plus - ideally working on web and mobile applications / general understanding of websites and digital channels in general
• Technical Skills: Familiarity with software development processes and terminology is advantageous.

What will you do?

• Requirement Gathering: Collaborate with stakeholders (all business units in Sanlam), including product owners, business units, and customers, to gather and document clear, concise business and technical requirements.
• Agile Process Facilitation: Act as a liaison between development teams and stakeholders to ensure the delivery of high-value features through Agile practices.
• Scrum Ceremonies: Actively participate in daily stand-ups, sprint planning, sprint reviews, and retrospectives, ensuring effective communication and collaboration across all teams.
• Backlog Management: Work closely with product owners to manage the prioritized the product backlog, ensuring stories are well-defined and ready for development.
• User Stories & Acceptance Criteria: Write clear and detailed user stories with defined acceptance criteria that align with business goals and customer needs.
• Process Improvements: Continuously identify and suggest improvements to Agile and Scrum processes, ensuring teams can deliver more efficiently.
• Stakeholder Communication: Serve as the key point of contact for stakeholders, ensuring that all parties are aligned and have visibility into progress, risks, and project status.
• Data Analysis & Reporting: Analyze data and business processes to identify trends, forecast future needs, and provide actionable insights for business improvement.
• Agile Tools Management: Utilize tools such as Jira, Confluence, Azure DevOps, or similar platforms to manage requirements, track progress, and report on project metrics.
• Modelling tools: Visio, Figma, etc,

What will make you successful in this role?

• Agile Expertise: Strong understanding of Agile frameworks, particularly Scrum, with experience in facilitating Scrum ceremonies and processes.
• Tools: Proficiency in Agile tools such as Jira, Confluence, Azure DevOps, or similar platforms for managing backlogs and tracking progress.
• Modelling tools: Visio, Figma, etc,
• Communication: Excellent verbal and written communication skills, with the ability to bridge technical and business domains effectively.
• Problem-Solving: Strong analytical skills with the ability to solve complex problems and provide clear and practical solutions.
• Collaboration: Proven ability to work effectively with cross-functional teams, including developers, product owners, and senior management.
• Adaptability: Ability to work in a fast-paced environment and manage changing priorities
• Quality Assurance: Test analysis and test execution knowledge may be an advantage.
• Client centricity: Client experience and/or client journey mapping knowledge may be an advantage.

Knowledge and SkillsBusiness and Data AnalysisProject ManagementBusiness Processes and business requirements definitionBusiness processes and management of budgetProject and resource managementPersonal AttributesInterpersonal savvy - Contributing independentlyDecision quality - Contributing independentlyPlans and aligns - Contributing independentlyOptimises work processes - Contributing independentlyBuild a successful career with usWe're all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters - Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development.Core CompetenciesBeing resilient - Contributing independentlyCollaborates - Contributing independentlyCultivates innovation - Contributing independentlyCustomer focus - Contributing independentlyDrives results - Contributing independentlyTurnaround timeThe shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.Our commitment to transformationThe Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.

Sanlam