Job Description

Education and Experience Requirements:Education:

• Matric (Essential).
• Degree / Diploma in IT (Advantageous).
• Business Analyst course (Essential).

Minimum Experience:

• 3 years Business Analyst experience (Essential)
• 1 year Insurance industry experience (Advantageous)
• 2 years UML experience (Essential)
• 2 years Screen Prototyping experience (Essential)
• 2 years Test and Defect Management Tools experience (Essential)

Qualifications and Skills:

• Analytical and Conceptual (Intermediate)
• Communication (written and verbal) (Intermediate)
• Project Management (Basic)
• Multi-tasking (Intermediate)
• Relationship Building (Intermediate)
• UML (Intermediate)
• Prototyping (Intermediate)
• Test Management (Intermediate)

Areas of responsibility but are not limited to:

• Collaboration: To bring all the aspects and advice together for all parties to enable process implementation - automated or otherwise - in a manner that achieves business objectives.
• Unified modelling language (UML) and Requirement Documentation: Ensuring that business needs are clearly documented by mapping changes to existing processes or developing new processes as required. The documentation of these processes in a clear manner using UML and bespoke business templates for consumption by developers, testers and business units.
• Prototyping: Able to wireframe high level concepts for understanding and agreement between developers and business to ensure agreement on flow and usability.
• Project Management: Perform Project Management activities, such as providing the client as well as team members with estimates of the duration of tasks. Provide updates to project schedules.
• Business Knowledge: Able to understand and consume business processes as well as document business processes in the flow of standard operating procedures - outside of the concept of functional requirements.
• Development Support: To provide support during the development phase by being available for questions or clarification and providing feedback to Development teams as appropriate. To minimise the number of comebacks or rework required by the Developers through clearly articulating and communicating business specifications, using multiple channels (workshops, email etc) to facilitate understanding.
• Testing Support: To provide support during the testing phase by being agreeing scope and validating test cases as well as facilitating with sign off of UAT as appropriate.
• Guidance and advice to the business: To provide sound guidance and advice on planned changes to business by striving to clearly understand business needs and making considered recommendations as appropriate.

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