Job Description

Business AnalystWork Location: Pretoria EastRemote Working: 2 days work-from-home in line with Company Policy (only applicable after probation is successfully passed).Job Purpose:
The Business Analyst takes ownership of assigned products and keeps a handle on product and project aspects including business models, specifications, budgets and financial models, progress tracking, management of resources and team capacity. They will increase company profitability by driving product success by designing efficient and scalable systems/products and ensuring on-time and on-budget delivery thereof.If you have a passion for systems and sustainability and working in tech, then this role is ideal,Minimum education (essential):
BEng (Industrial / Chemical), BCom (Information Systems / IT), BSc (Informatics)Minimum education (desirable):
BEng (Industrial / Chemical), BCom Hons (Information Systems / IT), BSc Hons (Computer Science / Informatics) / BBusSciMinimum applicable experience (years):
3 - 5 yearsRequired nature of experience:

• Business Analysis within the IT, software or medical device field
• Development of project, product and system specifications
• Requirement gathering and documentation
• Software development lifecycle (end-to-end project exposure)
• Stakeholder management
• (SaaS and/or PaaS models would be beneficial)

Skills and Knowledge (essential):

• Excellent computer proficiency (especially in MS Office Excel).

Google Business Suite * Solution design and documentation

• Specification design (ideally to functional level)
• Business process design
• Data awareness
• Project management methodologies
• BPMN 2.0 or UML Knowledge
• API knowledge
• JIRA, Monday.com or similar task management
• Confluence or similar documentation tools

Skills and Knowledge (desirable):
Coding interpretationBusiness Analysis 45%

• Compile intuitive system and product requirements and specification design, in terms of researching, consulting and analyzing needs.
• Follow best practice design and development methodologies in sustaining high quality, clean, auditable and manageable products and systems.
• Compile relevant specifications documents, UX, UI designs, wireframes and test cases.
• Ensure effective system testing and approval, including the management of release notes and effective communication with stakeholders on changes and/or improvements.
• Work with front-end, back-end and mobile developers, marketing, sales, research and design departments to ensure a holistic management process of project management.
• Conduct a thorough analysis of the entire execution process to identify lessons learned, document insights and recommendations for improvement, and use these lessons to enhance future business analysis and implementation efforts.
• Continuously improve existing products, systems and processes within the division.
• Identify issues, bugs, and bottlenecks and devise solutions to these problems within the department.

Business Processes and Strategy 25%

• Manage key relationships between various teams and responsible parties ensuring active and concise communication.
• Ensure business process improvements, operationalization and optimization.
• Develop strategies for the implementation of products, projects or systems, including commercialisation, legal and operational aspects.
• Ensure the continuous improvement of existing products, systems and processes within the division.
• Identify, analyze and report on risks, along with appropriate mitigation measures and implementation for said risks.
• Increase profitability of products through the streamlining of development, manufacturing and maintenance thereof.
• Ensure effective stakeholder management (both internal and external)
• Ensure a data-driven approach is considered across functions.
• Ensure accuracy (through checks and fail safes) of the division's data system.
• Identify technology limitations and deficiencies in applications and associated processes, procedures and methods within the division.
• Facilitate the smooth implementation of changes by communicating with and training relevant stakeholders. Address concerns and ensure a successful transition.
• Accomplish objectives by establishing plans, budgets and results; reviewing progress and making mid-course corrections to ensure optimal outcomes.

Project Delivery 20%

• Ensure full cycle Project and Product Management including capacity management, stakeholder engagement and resource tracking.
• Multi-task on a suite of projects and products, all within different stages of development and implementation.
• Work with cross functional departments to ensure a holistic management process of project management. (Analytics, software development, product development, marketing, design, operations)
• Deliver on tasks and priorities within the team.

Record-Keeping, Quality Management and Compliance 10%

• Compile relevant records as is necessary for compliance to ISO, CE, FDA, SOC2 (and other) standards and requirements as is applicable to assigned products.
• Accomplish objectives by establishing plans, budgets and results; reviewing progress and making mid-course corrections to ensure optimal outcomes.
• Ensure efficient and effective reporting on strategies, prioritization and tasks to Line Manager.
• Ensure efficient and effective reporting on performance of products and systems.
• Take personal ownership for projects/products/systems and work quality as well as contributing to team development and the company's ecosystem as a whole.
• Ensure conformity of products to product requirements in terms of the company's Quality Objectives which includes regulatory and legislative compliance.
• Ensure continued improvement and upkeep on existing applications, processes and documentation.
• Ensure products are developed accurately (i.e. according to specifications and end user requirements).
• Ensure products are developed efficiently (i.e. according to best practice and on time)
• Ensure testing is completed according to specification.
• Manage release schedule and communicate deployment details.

If you meet the above requirements, please send your CV to

Zeal HR