Job Description

Job Purpose:

To elicit business requirements from business community. Support analysis and design of business processes in accordance with business requirements to support business objectives.

KEY PERFORMANCE AREAS:

Identify, investigate and analyse problems faced by business and product owners. Solicit requirements, analyse, create use cases and then translate into Business Requirements Specifications (BRS) using modelling tool. Facilitate identification and definition of application requirements into Functional System Specification (FSS) Assist in the identification of risks and issues pertaining to the implementation of the solution requirements. Collaborate with stakeholders to document business process maps and translate them into business process manual. Investigate and propose process optimisation opportunities in the context of best practice and improved operational efficiency. Assist in provision of support services, maintaining documentation and change management efforts. Build and maintain relationships with internal and external stakeholders. Participate in transitioning the requirements to the designers, and ensure a clear and complete understanding of the requirements. Ensure that requirements are adequately defined by Testing Function and that requirements are fully tested by both Testing Function and Users. Participate in quality management reviews, in particular reviews of the designs, prototypes and other requirements work products to ensure they fulfil the requirements. Serve as a liaison to the business community and ICT. Participate in user and task analysis to maintain the business community's perspective.

EDUCATION, SKILLS AND EXPERIENCE:

Minimum 3 years' experience as a Business Analyst National diploma in ICT or Information Systems Proficiency in MS Office applications Modelling Tools - Knowledge and usage of Business Processes modelling tools Project management - Experience working in a project management environment. Change Management - Input to Change artefacts based on requirements gathered. SDLC - Input to Development of application based on requirements gathered. * Testing - Input to Testing artefacts based on requirements gathered