Helps to lead BI analytical projects in the implementation and use of new BI software tools and systems.
Works on multiple tasks/projects.
Provides subject matter expertise for key BI core functions.
Participates in the planning process including inception, technical design, development, testing and delivery of BI solutions.
Provides subject matter expertise for key BI core functions.
Manages and plans for service demand forecasts.
Evaluates internal and external customers' needs and abilities in order to provide appropriate solutions.
Provides input to business requirements for the design of solutions.
Understands and articulates business requirements to find the optimal BI solution to satisfy the stakeholders needs.
Researches, identifies, analyses and provides input to new tools, frameworks, techniques, patterns or processes that will have a positive impact on the BI architecture.
Provides input to the development of information quality metrics.
Develop and execute database queries and conduct analyses.
Troubleshoot data fields and dashboards to ensure accuracy of information and interpretations.
Perform ad hoc analysis, insight requests, and data extractions to resolve critical business issues and/or share business improvements through insights developed by analytics.
Identify opportunities to streamline and improve operational processes with the aim to improve efficiencies, increase profitability or accelerate growth
Identify opportunities to improve processes and strategies with technology solutions.
Skills Required:
Ability to understand a customer's business needs and translate needs into IT specific requirements.
Anticipates, identifies and defines problems- seeks root causes.
Demonstrates attention to detail and accuracy.
Qualifications & Experience:
Bachelor's Degree or Advanced Diploma in Computer Science, Information Systems, Business Management and a minimum of 3 years of Business Analysis or related technical experience is required.
Minimum 3 years SQL experience
High proficiency in working with large data sets and business models
Certification in BI or BI tools
Advanced knowledge of Microsoft Excel (macros, pivot tables, formulas)
Experience maintaining, administrating business reports using BI tools.
Strong analytical, troubleshooting skills and root-cause analysis ability.
Ability to interpret code and support applications, reports and processes