Job Description

Job Purpose:

• To provide system and process support to project owners
• Access business requirements and design solutions
• Testing of new or changed software before being deployed to production

• Receive project requirements (charter)
• Define system requirements (BRS & FRS)
• Generate requirements documentation
• Receive new products and test
• Provide feedback to developers
• Finalise implementation
• Receive approved cost budget per project
• Manage costs of projects
• Allocate payments
• Provide feedback on performance against budget
• Receive feedback from users
• Provide training for users
• Document faults (bugs)
• Liaise with developers and service providers
• Oversee solving of system problems
• Provide progress reports
• Generate system specifications
• Monitor correct use of ticketing systems (ISIS & Camara Redmine)
• Allocate queries
• Update and track queries
• Run back-up processes when necessary
• Manage compliance to system change procedures
• Oversee access to systems
• Ensure sign-off before live implementation
• Provide support during external audit
• Liaise with Operations to make changes to system
• Identify solutions for system updates
• Liaise with developers for system improvements and changes

• TertiaryDegree/Diploma in Computer Science/Commerce - Desirable
• Tertiary qualification in Business (Systems) Analysis - Compulsory

• At least 2 years Business (systems) analysis with complex IT systems and processes (Operational)
• At least 3 years Business experience within a Financial/Fintech company

• MS Office (Word / Excel / Outlook / PowerPoint)
• MS Office 365 (Teams / Power BI / SharePoint / OneDrive)
• Microsoft SQL
• System Development Life Cycle (SDLC)
• Company production life cycle
• In-depth knowledge Seaxc2xb2 and related production software
• External systems production requirements (Banks / adumo / Idemia)

• Analytical
• Planning
• Decision making
• Working under pressure
• Team oriented
• Innovative
• Tenacious
• Perseverance
• Communication
• Willingness to learn
• Supportive attitude
• Willingness to share knowledge
• Stewardship

iMasFinance