Job Description

Western Cape,CPT - CBDMarket Related (Market related) (Negotiable)Title: Business Development Manager * PURPOSE OF THE JOBBusiness developer will be responsible for the New Sales as well as associated administrative personnel.
Regional management responsibility for the New Sales team as well as associated administrative personnel. Regional management responsibility for the achievement of the new sales budgets as set by EXCO3. HIGH-LEVEL JOB OBJECTIVES
- Recruitment, training & development and performance management of the individuals
within the New Sales teams
- Planning & coordination of all functions related to achieving growth budgets as well as
related general management duties
- Actively leading new sales within each region
- Sales & campaign planning
- Management reporting
- Develops a business plan and sales strategy for the market that ensures attainment of
company sales goals and profitability
- Prepares action plans by individuals as well as by team for effective search of sales leads and
prospects
- Initiates and coordinates development of action plans to penetrate new markets
- Conducts one-on-one reviews with all Account Executives to build more effective
communications, to understand training and development needs, and to provide insight for
the improvement of Account Executives sales and activity performance
- Assists Account Executives in preparation of proposals and presentations
- Accurate and efficient management of sales statistics and reports
- Efficient management of workflow procedures within areas of operational responsibility
- Effective management of process and procedure with a strong action and change
management orientation
- Creative and effective planning and implementation to ensure the achievement of relevant
targets and objectives
4. JOB CONTEXT
4.1 Level of Education
Level of tertiary education Essential/ Desirable
- Grade 12 (Essential)
- Diploma in Business management or related (Desirable)
4.2 Professional Membership or Registration
4.3 Job - Related Work Experience
- 3 years successful Corporate Direct Sales experience
- 3 years junior management experience
- 2 years ICT industry experience
4.4 Job Knowledge
- Application of CRM / Voxzal/ Trax and sales processes
- Sound understanding of telecommunications, networking & data
- Good understanding of Human resource management principles
- Understanding of financial management principles
4.5 Job Skills
- Understanding of financial management principles
- Good prospecting, negotiation and presentation skills
- CRM
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Microsoft PowerPoint
- Trax
- Voxzal
- Good prospecting, negotiation and presentation skills
- Client liaison and customer service principles
- Sound business acumen
- Good strategic planning and execution skills
4.6 Tasks
Planning
- Anticipating problems
- Creating a roster or list of duties / activities
- Creating schedules
- Deciding work priorities
- Defining objectives for an organisation or department
- Developing strategy in a competitive situation
- Ensuring that component parts fit into an overall design for a project
- Formulating or adjusting policy for an organisation or department
- Planning a course or route for a journey or voyage
- Planning a logical sequence of events or tasks
- Planning long term (strategic) objectives
- Planning short term (task) objectives
- Planning staffing levels or people resources for projects
- Preparing a specification for a project
- Revising plans to account for changed circumstances
- Setting priorities for utilising resources
- Setting up a financial budget
Implementing / Co-ordinating
- Allocating duties to others
- Allocating resources (people, materials, etc) among various jobs
- Allocating resources in emergencies or unexpected situations
- Arranging formal events
- Ensuring the efficient co-ordination of activities
- Initiating action in emergencies or unexpected situations
- Organising resources to meet an objective
- Setting up administrative systems
Controlling / Directing
- Authorising actions
- Controlling the use of non-people resources in meeting objectives
- Controlling the use of people in meeting objectives
- Directing action in emergencies or unexpected situations
- Directing the implementation of agreed policy
- Ensuring that legal requirements or other binding agreements are adhered to
- Ensuring work is carried out within a pre-specified budget
- Generating rules or regulations
- Hurrying people along to expedite completion of a task
- Laying down procedures for maintenance, safety or inspection
- Laying down specifications for materials or components
- Requiring work to be redone to meet specification or required standard
- Undertaking when necessary the tasks of workers under one's control
Reviewing / Evaluating
- Assessing the feasibility or practicality of an operation
- Checking adherence to schedules
- Evaluating alternative methods
- Evaluating installation of complex systems or constructions
- Evaluating numerical data concerning organisation or department activities
- Evaluating the cost of a project or venture
- Evaluating the practical feasibility of a project
- Evaluating written reports on activities of an organisation or department
- Identifying problems in a project design
- Reviewing progress of a case or project
- Reviewing systems, services or processes to assess current adequacy
- Reviewing the efficiency of an operation
- Reviewing to assess compliance with rules, laws, etc.
Supervising / Directing
- Acting leader during a manager's absence or for short periods when necessary
- Administering formal tests to people
- Controlling individuals in competitive situations
- Controlling the behaviour of individuals
- Directing others to repeat a task not satisfactorily done
- Directly supervising people at work
- Giving instructions to subordinate non-supervisory staff
- Giving instructions to subordinate supervisors / managers
- Giving verbal instructions to colleagues as part of a system or process
- Giving verbal instructions to subordinate non-supervisory staff
- Issuing directions in an emergency or unexpected situation
- Maintaining a physical presence to monitor others and / or work outcomes and quality
- Supervising people at a distance (e.g. on a different location)
- Supervising to ensure compliance with laws / regulations
- Taking the chair at committees or other meetings
Appraising / Evaluating / Developing
- Appraising individuals for recruitment or promotion
- Appraising the personal development of individuals
- Considering appropriate staff developmental action
- Creating confidence amongst those learning new skills
- Demonstrating procedures to help others
- Developing learning or training exercises
- Evaluating behaviour as it happens
- Evaluating the needs of individuals
- Evaluating the past performance of individuals
- Evaluating the work of others in progress
- Evaluating the work of others on completion
- Helping others to produce ideas
- Showing patience with slow learners and / or people with learning disabilities
- Undertaking informal training or coaching for the development of self and / or others
- Undertaking on-the-job tuition of others
Motivating
- Appealing to people to increase their motivation
- Arousing enthusiasm for a project
- Creating a good team spirit
- Emphasising the importance of reaching a work objective
- Encouraging co-operation between team members
- Encouraging slow learners and / or people with learning disabilities
- Encouraging a faster rate of work
- Gaining willing co-operation
- Getting an individual to carry out an unappealing task
- Motivating individuals through the use of threats or demands
- Putting people at ease in anxiety provoking situations
- Stimulating interest in activities
- Sustaining interest of others in projects or continuing tasks
- Understanding the personal needs or motives of others
Assisting / Caring
- Administering first aid
- Assisting people who encounter job difficulties
- Assisting people who encounter learning / study difficulties
Disciplining / Disputes / Grievances
- Avoiding emotional involvement in disputes
- Being sympathetic
- Defending another individual's position
- Disciplining people
- Giving verbal warnings in order to correct behaviour
- Handling disciplinary problems firmly
- Issue formal warnings
- Listening to grievances
- Maintaining discipline in a work environment
- Ordering individuals who have broken regulations to leave
- Pointing out poor standard of work
- Reducing tension between people
- Resolving disputes
- Warning people by threat of punishment
- Counselling
- Advising on interpersonal behaviour
- Advising on job performance improvement
- Counselling or advising on personal problems
- Counselling or advising people about their future

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