Job Description

If you are ready to oversee top-tier customer in various sectors this may be the opportunity for you! A well renowned company is seeking 2 Business Develop Manager's, one based in Cape Town and the other, in Johannesburg. As the Business Development Manager / Key Account Manager, you rprimary responsibility will be to drive market growth, expand the customer base, manage customer relationships effectively, and oversee business
operations to build a resilient and sustainable client base. Please see below for further details:Responsibilities:

• Proven track record of at least 5 - 10 years in business development, sales, or key account management within the chemical commodity trading sector
• Proof of successful sales is essential
• Demonstrated ability to build and maintain a resilient and sustainable client base
• Strong understanding of the target sectors: mining, food and beverage, industrial, packaging, water treatment, home care, textiles, and agriculture
• Excellent communication, negotiation, and interpersonal skills
• Strong analytical and problem-solving abilities
• Ability to work independently and as part of a team
• High level of integrity, professionalism, and attention to detail
• Experience in overseeing regional business activities and leading a sales team

Duties and Responsibilities:

• Conduct market research to identify new business opportunities and market trends
• Develop and implement strategic plans to achieve sales targets and expand market share
• Identify potential clients in the target sectors and establish contact to generate new business
• Monitor competitor activities and adjust strategies accordingly to maintain a competitive edge
• Develop and maintain strong, long-lasting relationships with top-tier customers.
• Serve as the primary point of contact for key accounts, ensuring their needs are met promptly and effectively
• Conduct regular meetings with clients to discuss their needs and provide solutions
• Handle customer complaints and issues efficiently to maintain high customer satisfaction levels
• Manage the entire sales cycle from prospecting to closing deals
• Prepare and deliver sales presentations and proposals to prospective clients
• Negotiate contracts and terms of agreement with clients
• Track and report on sales performance metrics, including revenue growth, customer acquisition, and retention rate
• Collaborate with the senior management team to develop and implement business

strategies * Analyse market data and customer feedback to refine and optimise sales strategies

• Prepare annual budgets and forecasts, ensuring alignment with company goals and objectives
• Work closely with cross-functional teams, including marketing, supply chain, and procurement, to ensure seamless service delivery to clients
• Mentor and support junior sales team members, providing guidance and training to enhance their performance
• Oversee regional business activities, motivating and guiding the sales team to achieve and exceed targets
• Review major proposals and service level agreements, ensuring client satisfaction and high service standards
• Assist with budgeting, financial forecasting, and cost management to optimise profitability
• Ensure compliance with industry regulations, safety standards, and company policies
• Maintain accurate and up-to-date records of customer interactions and sales activities using CRM software
• Prepare regular reports and presentations for senior management, highlighting key achievements and areas for improvement
• Ensure compliance with company policies, industry regulations, and legal requirements
• Utilise advanced Microsoft Excel, Word, and PowerPoint skills to analyse data, create reports, and deliver presentations
• Manage administrative tasks related to sales and account management, including order processing, invoicing, and contract management

O'Brien Recruitment