Job Description

POSITION TITLE: Business Development Representative
DEPARTMENT: SalesWe are a fast-growing telehealth provider group that focuses on mental health and substance use disorder. We are looking for a few individuals to join a fast-paced, high-growth company that is disrupting the way patients are cared for. Our model allows instant access to care at the time of need. If you are motivated and eager to help people, keep reading!I. POSITION SUMMARY:The Business Development Representative is responsible for all outreach activities, including developing and executing a growth plan for the territory. The role involves promoting our programs and services through interactions with business owners, decision-makers, and development representatives via telephone and email correspondence.This individual must have outstanding organizational and sales skills, be an excellent communicator who understands customer needs, be goal-driven, and have a strong desire for success.II. PRIMARY DUTIES AND RESPONSIBILITIES:

• Conduct outside sales calls through cold-calling or scheduled appointments
• Set appointments for senior sales associates
• Maintain an appropriate frequency of contact with key accounts
• Execute effective territory sales and marketing strategies
• Responsible for net revenue growth in a defined geography compared to the prior year
• Analyze data to find the most efficient sales methods
• Meet with customers to address concerns and provide solutions
• Discover sales opportunities through consumer research
• Present products and services to prospective customers
• Assess sales performance according to KPIs
• Monitor competition within the assigned region
• Weekly interaction with sales leadership
• Meet key performance measurements, including an average of 30+ quality calls per day
• Continually adapt growth plan and strategy
• Promote the entire portfolio of the company's programs and services
• Utilize all avenues for customer contact, including electronic platforms
• Log contact and sales tracking information in the company CRM system daily
• Assure the visibility of the organization within alcoholism/substance abuse and other referral communities
• Provide timely follow-up on opportunities identified in patient satisfaction surveys to improve overall client satisfaction
• Participate in ongoing sales development

III. ESSENTIAL JOB REQUIREMENTS:A. Education and Experience:

• Proven experience as a Business Development Representative or Outside Sales Representative
• Proven track record of increasing sales and revenue; phone sales experience is a must
• Bachelors Degree strongly preferred, with a concentration in Business, Marketing, or a related field
• Experience in the healthcare industry preferred
• Familiarity with addiction/recovery treatment, including 12-step programs
• Demonstrated excellent communication (written and verbal) skills
• Strong presentation skills
• Comfortable making outbound sales calls
• Ability to develop sales strategies and use performance KPIs
• Proficient in MS Office; familiarity with Salesforce is a plus
• Excellent communication skills
• Organizational and leadership ability
• Problem-solving aptitude

B. Knowledge, Skills, and Abilities:

• Exemplify our core values daily and hold yourself accountable to company standards, policies, and procedures
• Communicate effectively both verbally and in writing with referrals, management, coworkers, patients, and families
• Possess good organizational skills with the ability to quickly switch between tasks
• Basic computer and typing skills
• Maintain appropriate professional boundaries and confidentiality, including knowledge of HIPAA and 42 CFR Part 2 concerning patient information

Compensation:We offer a generous compensation package that rewards activity, appointments set, and transactions closed.

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