Job Description

Business ManagerRole Description and Duties:xc2xb7 Responsible for leading the organizations business development, sales, and operational strategies to achieve sustainable growth and exceptional client service delivery.
xc2xb7 The Business Manager (BM) identifies new business opportunities, nurtures client relationships.
xc2xb7 The Business Manager drives the companys market position as a trusted specialist in B-BBEE advisory services.
xc2xb7 He/she ensures that the business is financially sustainable through effective commercial strategies.
xc2xb7 He/she is responsible for ensuring operational excellence, and ensuring the back-office function is lean and effective; and is responsible for identifying and on-boarding new Associated /Advisors (Independent Contractor).
Strategic Leadership
xc2xb7 Develop and execute a clear commercial strategy aligned with the companys mission and goals.
xc2xb7 Monitor industry trends and regulatory changes related to B-BBEE and ensure the company remains a market leader.
xc2xb7 Analyze market data and client feedback to recommend service enhancements.
xc2xb7 Foster collaboration across advisory teams to deliver comprehensive B-BBEE solutions.
xc2xb7 Position the company as a thought leader by ensuring ongoing training and professional development for the advisory team.
Business development and client relationship management
xc2xb7 Identify and pursue new business opportunities and potential clients.
xc2xb7 Research and analyze market trends to identify growth opportunities.
xc2xb7 Lead marketing and business development initiatives.
xc2xb7 Build and maintain strong relationships with clients to ensure satisfaction, retention, and business growth.
xc2xb7 Develop and implement engagement strategies, including workshops, webinars, and strategic forums.
B-BBEE advisory leadership
xc2xb7 Stay updated with developments in B-BBEE legislation and best practices.
xc2xb7 Support and lead the advisory team to deliver accurate and relevant client solutions.
xc2xb7 Maintain relationships with industry experts and regulators to ensure alignment and influence.
xc2xb7 Ensure continuous professional development of the advisory team.
Associated advisor (independent contractor) on-boarding
xc2xb7 Identify and recruit new Associated Advisors to expand the company's advisory capacity.
xc2xb7 Develop and implement on-boarding processes for new Associated Advisors to ensure alignment with company values, standards, and operational practices.
xc2xb7 Establish and maintain contracts, performance monitoring systems, and engagement guidelines for Associated Advisors.
xc2xb7 Foster strong relationships with Associated Advisors to ensure their long-term engagement and effectiveness.
Project co-ordination and strategic resource allocation:
xc2xb7 Work closely with the Business Manager to identify project opportunities within BBBEE progress reporting and transformation impact reporting for companies.
xc2xb7 Ensure that transformation reporting effectively reflects the impact of BBBEE contributions, expenditure, and initiatives.
xc2xb7 Pool together a combination of internal skills from Associates and Advisors or source required expertise from the market to ensure project success.
xc2xb7 Allocate the right resource or combination of individuals to client projects/accounts based on expertise, client needs, and project objectives.
xc2xb7 Ensure seamless coordination between internal and external stakeholders to optimize project execution and impact.
Identify and sales and revenue generation
xc2xb7 Set and achieve sales targets and revenue goals.
xc2xb7 Develop strategic sales and marketing plans to expand the client base.
xc2xb7 Create and maintain a client pricing framework for advisors and projects
xc2xb7 Create compelling proposals tailored to client needs.
xc2xb7 Negotiate contracts and pricing to maximize profitability.
xc2xb7 Prepare and manage sales forecasts, budgets, and performance reports.
Operational management and back-office sustainability
xc2xb7 Ensure efficient and effective back-office operations.
xc2xb7 Develop and manage commercial strategies that make the back-office function financially self-sustaining.
xc2xb7 Establish a viable revenue share model and cost-incentive structures that benefit both back-office resources and the business.
xc2xb7 Standardize processes for quality and productivity.
xc2xb7 Manage client projects, ensuring adherence to SLAs and regulatory requirements.
xc2xb7 Facilitate collaboration between internal and external stakeholders.
xc2xb7 Maintain centralization and proper filing of client-related documentation.
Governance and financial management
xc2xb7 Strategically structure project teams to ensure costs are well planned and aligned with the companys revenue share model.
xc2xb7 Ensure that fee/commission structures enable commercial viability, balancing competitive payouts with sustainable business margins.
xc2xb7 Monitor project cost allocations to maintain financial efficiency while covering internal overheads and cost of services (CoS).
xc2xb7 Provide insights and recommendations on resource allocation to optimize profitability and maintain high value service delivery.
xc2xb7 Develop and manage budgets and financial strategies.
xc2xb7 Monitor financial performance and cost control.
xc2xb7 Implement risk management strategies.
xc2xb7 Ensure compliance with relevant legislation and company policies.
xc2xb7 Maintain accurate records of client interactions, contracts, and billing.
Team leadership and development
xc2xb7 Lead, mentor, and develop a team of Associates/advisors and support staff.
xc2xb7 Foster a culture of collaboration, learning, and innovation.
xc2xb7 Plan and schedule training programs for team development.
xc2xb7 Monitor and manage team performance, ensuring alignment with business goals.
Authority
xc2xb7 Form and recommend client and associate relationships.
xc2xb7 Develop and facilitate business marketing exposure.
xc2xb7 Approve project budgets, pricing models, and strategic initiatives aligned with business growth and commercial model
xc2xb7 Recommend process improvements and innovative solutions.
xc2xb7 Act within prescribed policies and approval mandates.
xc2xb7 Recommend and motivate amendment of company policies, ensuring alignment with regulatory requirements and governance standards and executes as agreed with board.
Decision making
xc2xb7 Has the authority to represent the business in negotiations, partnerships, and stakeholder engagements.
xc2xb7 Can hire, develop, and manage team performance to ensure a high-functioning business unit.
xc2xb7 Recommends the overall strategic direction and proposes financial targets for the business.
xc2xb7 Decides on business development initiatives, new service offerings, and market expansion strategies.
xc2xb7 Approves financial plans, cost management strategies, and investment in technology and operational tools.
xc2xb7 Evaluates risk and compliance measures, ensuring adherence to B-BBEE Codes and regulatory frameworks.
xc2xb7 Assesses and implements performance improvement strategies across advisory and operational functions.
Aligning performance for success:
xc2xb7 Collaboratively work with direct reports to set meaningful performance goals, establish an approach to achieve set objectives and create a learning environment.
Coaching:
xc2xb7 Providing timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem.
Decision making:
xc2xb7 Identifying and understanding issues, problems and opportunities, comparing data from different sources to draw conclusions, using effective approaches for choosing a course of action or developing appropriate solution, taking action that is consistent.
Initiating action:
xc2xb7 Taking prompt action to accomplish objectives, taking action to achieve goals beyond what is required and being proactive.
Leading through vision and values:
xc2xb7 Communicates the importance of the vision and values, translate the vision and values into day-to-day activities and behaviours, guides and motivates others to take actions that support the vision and values, recognizes and rewards associates whose actions support the organization's vision and values.
Minimum Requirements:
Qualifications & Experience:xc2xb7 Bachelors degree in Business, Commerce, or a related field (required).
xc2xb7 Qualification (at least at Certification or training) in B-BBEE advisory services (required)
xc2xb7 Postgraduate qualification in Business or Management (preferred).
xc2xb7 Position is senior and starts with bedding down a new operational and commercial model, ensuring team is secure and equipped to deliver the back office and support function as per strategic vision.
xc2xb7 The role then maintains service excellence by continuous leaning into operations as a leader while focusing externally on sales and marketing efforts to attract new business and phase in new associates at a commercially viable pace.
xc2xb7 Business development and client retention
xc2xb7 Sales and revenue growth
xc2xb7 Business commercial viability
xc2xb7 Identification and appropriate allocation of the right combinations of skills for the business services
xc2xb7 Build a pool of experienced BBBEE specialist /new associates.
xc2xb7 Associate/ic-advisor on-boarding and engagement
xc2xb7 Operational efficiency and back office effectiveness
xc2xb7 Advisory quality, governance and compliance
xc2xb7 Team leadership and development
xc2xb7 Brand building, effective marketing and thought leadership
Knowledge, competencies and skills
xc2xb7 Expert understanding of B-BBEE legislation particularly the DTi/generic codes
xc2xb7 Strong strategic thinking and problem-solving skills.
xc2xb7 Excellent communication and negotiation skills.
xc2xb7 Ability to build and maintain client relationships.
xc2xb7 Financial acumen and budget management.
xc2xb7 Leadership and team development skills.
xc2xb7 Proficiency in CRM/customer information management and business management software.
xc2xb7 Strong project management and organizational skills.Personal attributes
xc2xb7 Attention to detail on technical aspects of the BBBEE legislation and various codes into sound strategic and compliant practical advise
xc2xb7 Results-driven and entrepreneurial mindset.
xc2xb7 Ethical and professional conduct.
xc2xb7 Collaborative and innovative thinker.
xc2xb7 High attention to detail and analytical capability.
xc2xb7 Resilient and adaptable to change.
xc2xb7 Ability to handle difficult customers internal and external and achieve results through others
xc2xb7 Ability to lead a highly effective and engaged teams effectively
xc2xb7 Great problem solving and negotiation
Experience
xc2xb7 10 years of experience in a commercial, business development, or advisory role.
xc2xb7 Strong understanding of B-BBEE legislation and sound track record in transformation strategies.
xc2xb7 Proven track record of client relationship management and revenue growth.
xc2xb7 Experience in operational management and team leadership.
Physical abilities requirements
xc2xb7 Ability to sit for extended periods
xc2xb7 Fine dexterity to operate computer, calculator and other office equipment.
xc2xb7 Visual alertness to inspect documents for accuracy.
xc2xb7 Ability to hear and speak to exchange information.
xc2xb7 Ability to occasionally bend, stoop and reach for work tools of trade etc.
xc2xb7 Ability to occasionally lift and carry standard office items/tools of trade.
xc2xb7 Ability to attend work at least in normal business hours.
xc2xb7 Ability to stay alert and sustain effectiveness through antisocial hours in times of emergencies
xc2xb7 or conflicting deadlines/work under pressure
xc2xb7 Ability to endure at least local and regional business travel as required by either road, and or air
xc2xb7 Must comply with all OHS, security and disease control requirements on company and in client environment as required.

Edge Executive