Job Description

The Business Manager at Signa Advisors is responsible for leading the organization's business development, sales, and operational strategies to achieve sustainable growth and exceptional client service delivery.

The Business Manager (BM) identifies new business opportunities, nurtures client relationships. The Business Manager drives the company's market position as a trusted specialist in B-BBEE advisory services. He/she ensures that the business is financially sustainable through effective commercial strategies. He/she is responsible for ensuring operational excellence, and ensuring the back-office function is lean and effective; and is responsible for identifying and onboarding new Associated /Advisors (Independent Contractor).

DUTIES & RESPONSIBILITIES

Strategic Leadership

Develop and execute a clear commercial strategy aligned with the company's mission and goals. Monitor industry trends and regulatory changes related to B-BBEE and ensure the company remains a market leader. Analyze market data and client feedback to recommend service enhancements. Foster collaboration across advisory teams to deliver comprehensive B-BBEE solutions. Position the company as a thought leader by ensuring ongoing training and professional development for the advisory team.

Business Development & Client Relationship Management

Identify and pursue new business opportunities and potential clients. Research and analyze market trends to identify growth opportunities. Lead marketing and business development initiatives. Build and maintain strong relationships with clients to ensure satisfaction, retention, and business growth. Develop and implement engagement strategies, including workshops, webinars, and strategic forums.

B-BBEE Advisory Leadership

Stay updated with developments in B-BBEE legislation and best practices. Support and lead the advisory team to deliver accurate and relevant client solutions. Maintain relationships with industry experts and regulators to ensure alignment and influence. Ensure continuous professional development of the advisory team.

Associated Advisor (Independent Contractor) Onboarding

Identify and recruit new Associated Advisors to expand the company's advisory capacity. Develop and implement onboarding processes for new Associated Advisors to ensure alignment with company values, standards, and operational practices. Establish and maintain contracts, performance monitoring systems, and engagement guidelines for Associated Advisors. Foster strong relationships with Associated Advisors to ensure their long-term engagement and effectiveness.

Project Coordination & Strategic Resource Allocation:

Work closely with the Business Manager to identify project opportunities within BBBEE progress reporting and transformation impact reporting for companies. Ensure that transformation reporting effectively reflects the impact of BBBEE contributions, expenditure, and initiatives. Pool together a combination of internal skills from Associates and Advisors or source required expertise from the market to ensure project success. Allocate the right resource or combination of individuals to client projects/accounts based on expertise, client needs, and project objectives. Ensure seamless coordination between internal and external stakeholders to optimize project execution and impact.

Identify and Sales & Revenue Generation

Set and achieve sales targets and revenue goals. Develop strategic sales and marketing plans to expand the client base. Create and maintain a client pricing framework for advisors and projects Create compelling proposals tailored to client needs. Negotiate contracts and pricing to maximize profitability. Prepare and manage sales forecasts, budgets, and performance reports.

Operational Management & Back-Office Sustainability

Ensure efficient and effective back-office operations. Develop and manage commercial strategies that make the back-office function financially self-sustaining. Establish a viable revenue share model and cost-incentive structures that benefit both back-office resources and the business. Standardize processes for quality and productivity. Manage client projects, ensuring adherence to SLAs and regulatory requirements. Facilitate collaboration between internal and external stakeholders. Maintain centralization and proper filing of client-related documentation.

Governance & Financial Management

Strategically structure project teams to ensure costs are well planned and aligned with the company's revenue share model. Ensure that fee/commission structures enable commercial viability, balancing competitive payouts with sustainable business margins. Monitor project cost allocations to maintain financial efficiency while covering internal overheads and cost of services (CoS). Provide insights and recommendations on resource allocation to optimize profitability and maintain high-value service delivery. Develop and manage budgets and financial strategies. Monitor financial performance and cost control. Implement risk management strategies. Ensure compliance with relevant legislation and company policies. Maintain accurate records of client interactions, contracts, and billing.

Team Leadership & Development

Lead, mentor, and develop a team of Associates/advisors and support staff. Foster a culture of collaboration, learning, and innovation. Plan and schedule training programs for team development. Monitor and manage team performance, ensuring alignment with business goals.

Key Performance Areas (KPAs)

Business Development and Client Retention Sales and Revenue Growth Business Commercial Viability Identification and appropriate allocation of the right combinations of skills for the business services Build a pool of experienced BBBEE specialist /new Associates. Associate/IC-Advisor Onboarding and Engagement Operational Efficiency and Backoffice effectiveness Advisory Quality, governance and compliance Team Leadership and Development Brand building, effective marketing and thought leadership.

QUALIFICATIONS & EXPERIENCE

Bachelor's degree in business, Commerce, or a related field (required). Qualification (at least at Certification or training) in B-BBEE advisory services (required) 10 years of experience in a commercial, business development, or advisory role. Strong understanding of B-BBEE legislation and soundtrack record in transformation strategies. Proven track record of client relationship management and revenue growth. Experience in operational management and team leadership. Postgraduate qualification in Business or Management (preferred).

KNOWLEDGE, COMPETENCIES & SKILLS

Expert understanding of B-BBEE legislation particularly the DTi/generic codes Strong strategic thinking and problem-solving skills. Excellent communication and negotiation skills. Ability to build and maintain client relationships. Financial acumen and budget management. Leadership and team development skills. Proficiency in CRM/customer information management and business management software. Strong project management and organizational skills.

Personal Attributes

Attention to detail on technical aspects of the BBBEE legislation and various codes into sound strategic and compliant practical advise Results-driven and entrepreneurial mindset. Ethical and professional conduct. Collaborative and innovative thinker. High attention to detail and analytical capability. Resilient and adaptable to change. Ability to handle difficult customers internal and external and achieve results through others Ability to lead a highly effective and engaged teams effectively Great problem solving and negotiation. For more information please contact:
Karina Govender