Business Manager

Randburg, Johannesburg, South Africa

Job Description


DUTIES & RESPONSIBILITIES
Strategic Leadership

  • Develop and execute a clear commercial strategy aligned with the companyxe2x80x99s mission and goals.
  • Monitor industry trends and regulatory changes related to B-BBEE and ensure the company remains a market leader.
  • Analyze market data and client feedback to recommend service enhancements.
  • Foster collaboration across advisory teams to deliver comprehensive B-BBEE solutions.
  • Position the company as a thought leader by ensuring ongoing training and professional development for the advisory team.
Business Development & Client Relationship Management
  • Identify and pursue new business opportunities and potential clients.
  • Research and analyze market trends to identify growth opportunities.
  • Lead marketing and business development initiatives.
  • Build and maintain strong relationships with clients to ensure satisfaction, retention, and business growth.
  • Develop and implement engagement strategies, including workshops, webinars, and strategic forums.
B-BBEE Advisory Leadership
  • Stay updated with developments in B-BBEE legislation and best practices.
  • Support and lead the advisory team to deliver accurate and relevant client solutions.
  • Maintain relationships with industry experts and regulators to ensure alignment and influence.
  • Ensure continuous professional development of the advisory team.
Associated Advisor (Independent Contractor) Onboarding
  • Identify and recruit new Associated Advisors to expand the company's advisory capacity.
  • Develop and implement onboarding processes for new Associated Advisors to ensure alignment with company values, standards, and operational practices.
  • Establish and maintain contracts, performance monitoring systems, and engagement guidelines for Associated Advisors.
  • Foster strong relationships with Associated Advisors to ensure their long-term engagement and effectiveness.
Project Coordination & Strategic Resource Allocation:
  • Work closely with the Business Manager to identify project opportunities within BBBEE progress reporting and transformation impact reporting for companies.
  • Ensure that transformation reporting effectively reflects the impact of BBBEE contributions, expenditure, and initiatives.
  • Pool together a combination of internal skills from Associates and Advisors or source required expertise from the market to ensure project success.
  • Allocate the right resource or combination of individuals to client projects/accounts based on expertise, client needs, and project objectives.
  • Ensure seamless coordination between internal and external stakeholders to optimize project execution and impact.
Identify and Sales & Revenue Generation
  • Set and achieve sales targets and revenue goals.
  • Develop strategic sales and marketing plans to expand the client base.
  • Create and maintain a client pricing framework for advisors and projects
  • Create compelling proposals tailored to client needs.
  • Negotiate contracts and pricing to maximize profitability.
  • Prepare and manage sales forecasts, budgets, and performance reports.
Operational Management & Back-Office Sustainability
  • Ensure efficient and effective back-office operations.
  • Develop and manage commercial strategies that make the back-office function financially self-sustaining.
  • Establish a viable revenue share model and cost-incentive structures that benefit both back-office resources and the business.
  • Standardize processes for quality and productivity.
  • Manage client projects, ensuring adherence to SLAs and regulatory requirements.
  • Facilitate collaboration between internal and external stakeholders.
  • Maintain centralization and proper filing of client-related documentation.
Governance & Financial Management
  • Strategically structure project teams to ensure costs are well planned and aligned with the companyxe2x80x99s revenue share model.
  • Ensure that fee/commission structures enable commercial viability, balancing competitive payouts with sustainable business margins.
  • Monitor project cost allocations to maintain financial efficiency while covering internal overheads and cost of services (CoS).
  • Provide insights and recommendations on resource allocation to optimize profitability and maintain high-value service delivery.
  • Develop and manage budgets and financial strategies.
  • Monitor financial performance and cost control.
  • Implement risk management strategies.
  • Ensure compliance with relevant legislation and company policies.
  • Maintain accurate records of client interactions, contracts, and billing.
Team Leadership & Development
  • Lead, mentor, and develop a team of Associates/advisors and support staff.
  • Foster a culture of collaboration, learning, and innovation.
  • Plan and schedule training programs for team development.
  • Monitor and manage team performance, ensuring alignment with business goals.
Key Performance Areas (KPAs)
  • Business Development and Client Retention
  • Sales and Revenue Growth
  • Business Commercial Viability
  • Identification and appropriate allocation of the right combinations of skills for the business services
  • Build a pool of experienced BBBEE specialist /new Associates.
  • Associate/IC-Advisor Onboarding and Engagement
  • Operational Efficiency and Backoffice effectiveness
  • Advisory Quality, governance and compliance
  • Team Leadership and Development
  • Brand building, effective marketing and thought leadership.
QUALIFICATIONS & EXPERIENCE
  • Bachelorxe2x80x99s degree in business, Commerce, or a related field (required).
  • Qualification (at least at Certification or training) in B-BBEE advisory services (required)
  • 10 years of experience in a commercial, business development, or advisory role.
  • Strong understanding of B-BBEE legislation and soundtrack record in transformation strategies.
  • Proven track record of client relationship management and revenue growth.
  • Experience in operational management and team leadership.
  • Postgraduate qualification in Business or Management (preferred).
KNOWLEDGE, COMPETENCIES & SKILLS
  • Expert understanding of B-BBEE legislation particularly the DTi/generic codes
  • Strong strategic thinking and problem-solving skills.
  • Excellent communication and negotiation skills.
  • Ability to build and maintain client relationships.
  • Financial acumen and budget management.
  • Leadership and team development skills.
  • Proficiency in CRM/customer information management and business management software.
  • Strong project management and organizational skills.
Personal Attributes
  • Attention to detail on technical aspects of the BBBEE legislation and various codes into sound strategic and compliant practical advise
  • Results-driven and entrepreneurial mindset.
  • Ethical and professional conduct.
  • Collaborative and innovative thinker.
  • High attention to detail and analytical capability.
  • Resilient and adaptable to change.
  • Ability to handle difficult customers internal and external and achieve results through others
  • Ability to lead a highly effective and engaged teams effectively
  • Great problem solving and negotiation.

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Job Detail

  • Job Id
    JD1404494
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Randburg, Johannesburg, South Africa
  • Education
    Not mentioned