Business Operations Consultant Customer Engagement (gcca Remote)

Johannesburg, Gauteng, South Africa

Job Description


What We'll Bring: At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation were consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius.Come be a part of our team - youll work with great people, pioneering products and cutting-edge technology.What You'll Bring:Bachelor degree or equivalent relevant work experience, preferably in the Financial Services industryExcellent communication and interpersonal skillsInternal and external customer facing experienceAbility to translate technical and functional requirements and collaborate with technical counterpartsCan explain technical concepts in layman's terms to a non-technical audienceStrong problem solving skills and ability to act decisively in fast paced, frequently changing environmentHigh Experience of proven ability to work independently, manage simultaneous assignments and effectively prioritize workload with competing prioritiesFamiliarity working with data Wed love to see:Experience in the credit reporting, financial services or direct marketing industryPrevious business analyst or solutions consulting experienceImpact You'll Make:In First 30 days: Contribute to the full system lifecycle; from client and sales engagement, requirements gathering and criteria analysis, to the reviewing of the fulfillment of the solution for internal and external customers.In First 90 days: Successful analysis of customer business requirements by assisting the technical team with developing an end to end processing solution that includes design, setup, test, delivery and documentation.Beyond 90 days: Validate batch fulfillment system setup and output, based on requirements from the customer, which also includes direct customer communication to audit the results. Analyze and interpret how industry changes will affect program execution, fulfillment, and solution deliveryIt is a requirement of the Global Capability Centre Africa that you reside in a home that is fibre ready; and has space for you to be able to work comfortably and confidentially on a day-to-day basis for the purpose of your proposed employment. You can be based anywhere in South Africa and will not be able to work in a location outside of South Africa.A Minimum of a 100 Meg Fibre line is required, should you be successful, you will need to upgrade your line in order to work effectively.This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.TransUnion Job TitleConsultant, Customer Engagement

TransUnion

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Job Detail

  • Job Id
    JD1307976
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Johannesburg, Gauteng, South Africa
  • Education
    Not mentioned