Job Description

About ProProcess:

• Located in Gauteng, South Africa, ProProcess specializes in delivering modular process solutions to the capital equipment market. With a focus on innovation and quality, we cater to diverse industries, ensuring exceptional customer service and ongoing support.

Position Overview:

• ProProcess is undergoing an Agile transformation and is seeking a dynamic Business Optics Administrator to join our team. In this role, you will be responsible for overseeing and optimizing the use of process intelligence tools and techniques to improve business processes. This role combines expertise in business process management, data analytics, and advanced technologies to collect, analyse, and visualize data related to business processes. The Process Intelligence Administrators goal is to enable the organization to make data-driven decisions, automate processes, and improve efficiency across operations

Responsibilities will include:

• Process Documentation: Document business processes, workflows, and procedures.
• Process Data Collection & Monitoring: Implement and manage tools that capture process data, such as process mining, business process management (BPM) systems, and workflow automation tools and continuously track and monitor the performance of business processes across various departments, ensuring data is accurately collected and reported.
• Data Analysis & Process Discovery: Use process mining and other process intelligence techniques to discover, analyse, and visualize business processes in real time. And Work closely with business units to understand their processes and how the data reflects performance.
• Process Optimization & Improvement: Recommend and implement improvements to business processes based on data insights, such as reducing cycle times, eliminating inefficiencies, and enhancing process flow and Leverage automation and optimization tools to enhance process efficiency and ensure alignment with business goals.
• Business Intelligence & Reporting: Ensure that key process metrics and KPIs are clearly defined and continuously tracked and Present actionable insights and recommendations to leadership based on data analysis.

Qualifications & Experience:

• Grade 12 Matriculation (Requirement)
• Bachelor's degree in business administration, Management Information Systems, Computer Science, or related field (Advantageous)
• Business Process Management certification (Advantageous)
• Business Analysis certification (Advantageous)
• 2-4 years' experience in business process modelling/workflows
• Excellent written and verbal communications
• Detail-oriented and methodical approach to work

Powered by JazzHR

ProProcess