Job Description

Business Unit Director:

Client lead and support on a large portfolio of clients. The role of a Business Unit Director is multifaceted, encompassing strategic leadership, client relationship management, team development, financial management, project execution, performance monitoring, compliance, and quality assurance. Being a BUD is a combination of business acumen, creative passion, leadership skills, strategic thinking, and a commitment to excellence.

Being a Business Unit Director in our agency is kind of like being the conductor of an orchestra. You're not playing every instrument, but you're making sure everything comes together harmoniously to create a beautiful symphony - or in our case, successful campaigns and projects.



Think of yourself as the captain of a ship. You're steering the course, navigating through challenges, and ensuring that we reach our destination - which, in our case, is meeting our clients' needs and exceeding their expectations.



One of your main roles is to be the bridge between our clients and our creative teams. You're the point person for clients, understanding their goals, challenges, and dreams, and then translating that into actionable plans for our team to execute. You're basically the translator, making sure everyone speaks the same language and stays on track.



You're also a strategist. You'll need to keep an eye on the big picture - market trends, industry shifts, competitor moves - and use that insight to guide our clients and our team towards success. It's like playing chess, thinking several moves ahead to stay ahead of the game.



When it comes to our internal team, you're the ultimate cheerleader and coach. You're there to support them, motivate them, and help them grow. Whether it's providing resources, removing roadblocks, or just being a sounding board, you're their go-to person for guidance and encouragement.



And of course, you're a problem solver extraordinaire. When things hit the fan - and let's face it, they sometimes do - you're the one who swoops in, assesses the situation, and leads the charge to find a solution. It's all about staying cool under pressure and keeping everyone focused on the end goal.



It's about juggling multiple hats, balancing competing priorities, and always keeping your eye on the prize.

3 key pillars at Grid:

Creative Excellence

Culture & Relationships

Client Value & Profitability

Creative Excellence

Strategic and Creative Leadership Deep understanding of the client business, brand and brief to guide Strategic and creative outputs Manage, actively input into and guide strategic and creative development workstreams Maintaining a strong understanding of changes in the client's industry their customer needs, how they are adapting and developing, relevant case studies on client businesses, trends, competitor insights etc Deliver strategic client engagements, presentations and providing recommendations (both to client and internally) that are concise, insightful and on point Proactive management of all project timelines, always ensuring on time and accountable for delivery of projects Overseeing deliverables of extended internal team to ensure client needs are met (suppliers, strategic partners, production partners etc.) Building relationships and partners with senior creative leads to drive collaboration against Grid creative outputs for client Focus of Grid internal creative excellence goals such as awards and reputational impact and growth Intentional problem solving and a commitment to great thinking that you bringing to the table with every brief - how can your work contribute to the creative process and creative excellence?

Culture & Relationships

Client Relationship Management: serve as the primary point of contact for key clients, building strong and lasting relationships based on trust, transparency, and exceptional creative delivery Ownership of full client scopes of work, the processes to achieve scope, and delivery of scope Strive to learn and grow, pro-actively seek opportunities and become involved in projects outside of allocated day to day tasks Our business is your business/ your clients business is your business Drive the optimisation and harmonization/integration of the various departments and skillsets within Grid, as well as integration and collaboration with interagency relationships and external partners where applicable Be a Champion of Grids shared values, live our culture and behave as an ambassador for Grid in all interactions Build and enable excellent communication, collaboration and partnership across departments within Grid and across client stakeholders Team Building and Talent Growth - support knowledge transfer, knowledge sharing and upskilling of the team around you through mentorship and relationship building Ensure onboarding of all new team members - you'll coach them to close talent gaps, motivate them to develop skills and help them to overcome tricky situations and barriers Promote collaboration and cross-functional teamwork across account management, creative, and all other departments to maximise efficiency and effectiveness in executing projects Building relationships and effective communications with key senior Grid leads in ensuring alignment, optimisation and best practice outcomes

Client Value & Profitability

Value as Clients Strategic Partner: + Understand clients' business objectives, challenges, and industry landscape to anticipate their needs and proactively offer strategic solutions.
+ Lead client presentations, negotiations, and business reviews to ensure alignment with expectations and objectives
Value as Creative delivery: + Responsible for delivering client value -primarily in the form of meaningful solutions and outcomes that drive business impact through creative excellence, as well as through financial objectives + Owning the financials for clients, including forecasts, budgets, scoping, tracking and reporting - ensuring that key financial responsibilities are mutually understood and agreed upon.
Financial value: + Client Organic Growth and New business development + - Taking on an influential role in driving organic growth on client portfolio, supporting new business initiatives and leveraging client relationships in the development of overarching business growth
+ Financial Health and Process Diligence
+ - Oversight, management and ensuring Grid financial practices - finance statuses, supplier payments, reconciliations across fees and production, tracking, reporting and forecasting
- Monthly management of client retainer recons to ensure accurate time tracking against budgets.
- Weekly management, updating and tracking of finances (CE's, PO's, Billings) and reporting to ensure cashflow management
+ Responsible for financial targets allocated to client portfolio + The ability to scope projects from a resourcing and timing point of view.
+ Operational excellence as a key driver in delivering financial success, creative success and relationships success - identification and implementation of resource & optimisation opportunities, effective operations management and driving outputs with planning teams



Role requirements:


+ Financial services experience required + Experience running a large multifaceted client portfolio required
+ ATL Advertising experience required
+ Branding and design agency experience nice to have