Call Centre Agent
Job Description
In this role, you will be the first point of contact for our valued customers, providing exceptional service and support. Your responsibilities include handling inbound and outbound calls, addressing customer inquiries, resolving issues, and ensuring a positive customer experience. You will use your excellent communication skills to build rapport with customers, manage their concerns effectively, and provide accurate information about our products and services. We offer comprehensive training to help you succeed and continuous opportunities for professional growth. The ideal candidate is a problem solver with a friendly demeanour, has a high level of patience, and is capable of working in a fast-paced environment.
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Requirements:
Post Matric qualification
2 Years of relevant experience in a Call Centre
FMCG experience would be advantageous
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Kindly note that if you have not received any feedback 2 weeks after your application, please consider your application unsuccessful.
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Job Detail
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Job IdJD1325193
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCape Town, Western Cape, South Africa
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EducationNot mentioned