Call Centre Agent
East Rand, Gauteng, South Africa
Job Description
Job Summary
- Manage the Integrated Emergency Response (IER) application
- Operate a multi-line telephone console and alert system
- Obtain pertinent information necessary to the dispatch process
- Use the network to exchange information with other law enforcement and/or emergency response units
- Matric
- BBA/First Aid level 3
- National Certificate in Emergency Care (Desirable)
- 2 years experience in an Emergency Contact Centre
- Customer Care experience
- Experience in working in shifts
- Understand basic dispatch codes, as well as standard abbreviations
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Job Detail
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Job IdJD1321012
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationEast Rand, Gauteng, South Africa
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EducationNot mentioned