Call Centre Team Manager

Gauteng, South Africa

Job Description


Listing reference: cartr_000549Listing status: OnlineApply by: 31 October 2024Position summaryIndustry: Call Centre IndustryJob category: RepresentativeLocation: GautengContract: PermanentRemuneration: Market relatedEE position: YesIntroductionWe are looking for a Senior Telesales Team Manager for our Head Office in Rosebank. A leading global provider of vehicle telematics, Cartrack is firmly rooted in the belief of being service-centric. It allows us to offer best-in-class quality and financial satisfaction, no matter the size of your fleet or the price of your car. Our proprietary in-house technology provides the best intelligent, actionable data to fleet operators and security for all vehicle owners - across 23 countries over 5 continents.Job descriptionDuties and Responsibilities

  • Ability to lead a sales team with a proven tracked record of getting maximum results.
  • Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls
  • Coordinating with marketing on lead generation
  • Manage Team leaders and their Teams
  • Compile reports daily
  • Set up calibration when necessary
  • Delegate work accordingly to promote efficiency
  • Ensure that targets are met
  • Attend meeting and facilitate training when necessary
  • Monitor the performance of the team
  • Setting individual sales targets with the sales team
  • Tracking sales goals and reporting results as necessary
  • Overseeing the activities and performance of the sales team
  • Ongoing training of the sales agents
  • Develop your sales team through motivation, counselling, and product knowledge education
  • Understand our ideal customers and how they relate to our products
Minimum requirementsRequirementsQualifications/knowledge/experience
  • Matric
  • Minimum four years management of sales staff
  • Must have Outbound and Predictive Dialer experience
  • 3 5 Years' Call Centre Management Experience Knowledge and Skills
  • Experience in planning and implementing sales strategies
  • Experience managing and directing a sales team
  • Excellent written and verbal communication skills

Cartrack

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Job Detail

  • Job Id
    JD1357253
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Gauteng, South Africa
  • Education
    Not mentioned