Car Rental Agent
Job Description
We are seeking a rental agent for branch in Durban
Customer Service:
Assist customers in renting vehicles by providing information on available options, rates, and waivers. Ensure excellent
customer service throughout the rental process.
Handle customer reservations, including booking vehicles, confirming details, and coordinating pick-up and drop-off schedules.
Conduct thorough vehicle inspections before and after rentals to document any damages or issues, ensuring accurate records and timely maintenance.
Prepare rental agreements, explain terms and conditions, and obtain necessary documentation such as driver's licenses and payment information.
Address customer inquiries, concerns, and complaints professionally and efficiently, finding appropriate solutions and escalating issues if necessary.
Strong interpersonal and communication skills to provide exceptional customer service and handle customer interactions effectively
a good understanding of rental procedures, vehicle types, and reservation systems.
Ability to conduct thorough vehicle inspections, accurately complete paperwork, and ensure precise billing and
Familiarity with computer systems, including reservation and rental software, to manage bookings, process payments, and generate reports.
A valid driver's license is required for this position
Job Types: Full-time, Permanent
Pay: Up to R10000,00 per month
Work Location: In person
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Job Detail
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Job IdJD1385961
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPretoria, GP, ZA, South Africa
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EducationNot mentioned