A Medical Aid Administrator is seeking a RN (who has Diabetes experience/qualification) to join their team in
Cape Town.
Purpose of the role:
Deliver and enable excellence in all service moments to all stakeholders (Members, Providers, Employer groups, Intermediaries, Schemes).
Providing personalised clinical servicing experience while focusing on the overall care quality of interaction between customers and the brand.
Providing holistic care that is personalised and accessible while managing the care journey, from end to end.
Committing to the Service Care Charter striving to continuously make a positive difference.
Delivering personal performance within Human Capital frameworks and policies to ensure delivery to agreed standards and objectives
Engaging in development, coaching and mentoring
Support transformation through valuing diversity
Behave in alignment with the Organization's values
Ensuring that appropriate, active and informative relationships with customers and relevant Stakeholders are successfully achieved
Addressing customer or Stakeholder complaints in alignment with the policies and procedures and ensuring customer / Stakeholder buy-in.
Requirements:
Registered Nurse (SANC)
3 Years Clinical Nursing experience
Additional Diabetes qualification (Preferable)
Experience working within a Medical Aid Administration/Scheme environment
Excellent communication skills
MS Office / Computer Literate
Healthcare industry knowledge
PLEASE NOTE: THIS ROLE IS BASED IN OFFICE, IN CAPE TOWN
Job Types: Full-time, Permanent
Pay: R1,00 - R2,00 per month
Application Question(s):
Are you a SANC Registered Nurse?
Do you have an Diabetes qualification?
For which Medical Aid Scheme have you previously worked? (Or currently)
Are you willing to work in office, in Cape Town?
What is your monthly salary expectation? (Before deductions)
Experience:
* Medical Aid Scheme: 1 year (Required)
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