Job Description

Compensation:

• The salary on offer is from R 20,000 Cost to Company per month. The amount offered will be dependent on qualifications, experience, and other market-related factors.

Working Hours:

• Monday to Friday, 07:00 to 17:00, with occasional weekend and public holiday shifts as operationally required.
• Flexibility to attend to the night shift when required to complete tasks such as probation reviews, training, disciplinary matters etc.

Additional Requirements:

• Clear health, criminal, and credit records.
• Contactable references.

My client provides the full continuum of care at six world-class healthcare facilities located on-site at six luxury; retirement villages situated in prime locations across the Western Cape.
Are you passionate about providing exceptional care and ready to lead a dedicated team?
We are seeking a Carer Supervisor (Day Shift) to join our prestigious healthcare team at our facility within the Southern Suburbs.
If you thrive in a dynamic environment and have a strong commitment to delivering the highest standard of care, we invite you to apply and become a vital part of our caring community.We are seeking:

• A strong manager and if they have a medical background that will be an added advantage but it's not a deal breaker.
• This individual will have to oversee +- 50 carers across the facility within the Tokai area. (Ensuring carers are within allocated areas, performing their daily functions, supervisor will also assist with training or old/new staff, performance reviews, ensuring residents receive quality care, ensuring carers are in uniform etc etc )
• Candidate should be female and then it depends on experience and the individual - someone approachable, good attention to detail, works with a sense of urgency, responsible, presentable, good communication but can also have a firm hand when required.

Duties and Responsibilities:

• Lead, supervise and inspire our Carer Team to deliver outstanding physical, social, and emotional support to all residents/patients.
• Support and guide the team to achieve daily performance goals.
• Ensure adherence to policies and procedures
• Provide training to both new and current staff
• Identify training needs within the department
• Ensures that internal procedural training plan is up to date
• Oversee smooth and efficient daily operations.
• Ensure staff are always presentable and well-groomed, this would include ensuring staff are wearing correct uniforms
• Plan and prepare employee work schedules for everyday operations according to patient/resident care plans
• Ensure that records of carer tasks completed are up to date and readily available
• Assist with the weekly checklist of the patient bells and panic buttons
• Conduct daily morning briefings to discuss workflow, staff allocation, communicate expectations and to address any arising matters
• Collaborate with healthcare professionals to coordinate care plans and ensure holistic support for residents/patients.
• Respond promptly to emergency situations, providing guidance and support to the team.
• Engage with carer staff to address performance and personnel related matters
• Conduct quality checks to maintain a supportive environment for residents/patients.
• Report concerns to management and assist with department administration.
• Participate in the recruitment and onboarding of new carers, ensuring they meet facility standards.
• Assist the manager with staff probation meetings
• Assist manager in evaluating employee performance and recommend personnel actions such as promotions, transfers and disciplinary actions.
• Orientate new staff members to the role and facility

What Were Looking For:
Education:

• Grade 12
• Carer training is advantageous.

Experience:

• Proven experience in a supervisory role
• Experience within a hospital or clinical setting would be advantageous
• Precise and reliable reporting

Skills and Attributes:

• Exceptional leadership and managerial abilities
• Highly skilled in time management and organization
• Effective task prioritization and management
• Strong conflict resolution capabilities
• Competence in guiding and supporting team members
• Adaptable and flexible in various situations
• Demonstrates responsibility and accountability
• Excellent critical thinking and problem-solving abilities
• Willingness to engage directly with residents as needed
• Ability to motivate and inspire team members
• Skilled in managing departmental matters with strict confidentiality
• Accurate adherence to instructions and protocols
• Outstanding interpersonal skills
• Proficient in computer use
• Professional demeanour and etiquette
• Ability to perform well under pressure

If interested pleas provide me with the following:

• Detailed CV with 2x contactable references
• Head and shoulders photo of yourself
• Qualifications
• Current salary or latest salary
• Are you available immediately or do you need to give notice at your current employer.

Carer Supervisor - Day ShiftFor more information please contact:Andre Human

SD Recruitment