Job Description

Position Overview:The Case Coordinator and Administrator is responsible for managing administrative tasks and coordinating case management activities.Key Responsibilities:

• 2-years related experience
• Matric + related qualification
• Facilitate the intake process for new cases, including screening for the usability of medical data, assessing needs, scheduling appointments, providing follow-up services and tracke progress.
• Maintain accurate case records and documentation in accordance with established policies and procedures.
• Assist with case management tasks such as scheduling appointments.
• Provide administrative support to the team as needed, such as scheduling meetings, preparing agendas, and handling correspondence.
• Coordinating and handling 3D printing and logistics.
• Communicate effectively with team members, healthcare providers and other stakeholders to ensure timely and effective service delivery.
• Coordinate and participate in team meetings, trainings, and other activities designed to enhance program effectiveness and promote collaboration among team members.
• Assist in the development and implementation of quality improvement initiatives, policies, and procedures.
• Maintain the status of medical cases and provide updates to all staff members.
• Responsible for the return of medical devices and storage of medical devices.
• Manage the packaging requirements for medical devices; Boxing, packing, labelling and shipping instructions.
• Manage department and prioritize medical cases based on surgeons' requirements, medical device logistics and availability and that product is quoted correctly to the surgeons.

Performability