Job Description

THE JOB AT A GLANCETo Coordinate the delivery of clinical rehabilitation service: physical therapy, occupational therapy, speech therapy and other necessary treatments. Serve as a liaison between the various functions in the Welkom Facility: Nursing care, hospital admission team, the various rehabilitation professionals (onsite and the sessional ones) and Operations to ensure effective communication and care continuity. Focal point for- rehab patients, families and employers at the Welkom Facility.WHAT WILL YOU DO?Rehabilitation TasksIn sub- acute hospital:

• Liaison between Rehab case managers within RMA and the Welkom admission team and therapists
• Coordinate medical documents nursing and rehabilitation teams
• Assist with discharge planning sub-acute unit / home discharge
• Coordinator of initial planning meeting (IPM), family meeting and discharge meetings therapy professionals
• Evaluate quality of rehabilitation care
• Be able to authorize treatments when required for rehabilitation for medical invoice payments
• Provide rehabilitation plans and report for each case
• Plan and coordinate discharge plan MDT as well as operator (admission/ administration team)
• Coordinate transitioning to Vocational Rehabilitation/ re-skilling programs
• Coordinate social reintegration such as caregiver training/ home adaptation/ equipment authorization.

Social Re-integration Pillar Tasks

• Coordinate psychosocial support with relevant MSPs for intervention
• Coordinate all activities related to independent living: home adaptation, return to adaptive sport/ recreational tasks. Assess adaptive equipment and authorize. Link employee to relevant recreational organizations. Coordinate return to driving and engage relevant service providers/ agencies.

Home adaptations/ Care Facility admission:

• Coordinate Social Worker/OT/PT for home evaluation and report- in SA and SADC
• Coordinate home adaptation process such as finalization of claim (internal RMA liaison), coordinate funding of construction for recommended adaptations, liaison with employer. Track and report home adaptation success
• Assess suitability for long-term placement, where worker is severely impaired/ no caregiver. Coordinate placement options.

Patient and Family Communication

• Centre of communication between patients and their families about the rehabilitation process, expected outcomes, and home care strategies
• Ensure that patients and families are informed about available resources and support services.

Discharge Planning

• Develop and implement discharge plans that ensure a smooth transition from the hospital to home or next care setting (for Voc reskilling for instance or step-down care)
• Coordinate with Rehab case managers in Parktown and outpatient rehabilitation facilities to arrange post-discharge care.

Quality Assurance and Improvement

• Monitor and evaluate the quality and effectiveness of rehabilitation services
• Ensure accurate and timely documentation of patient assessments, care plans, progress notes, and other relevant information
• Ensure compliance with all regulatory requirements, hospital policies, and best practice standards
• Participate in quality improvement initiatives to enhance patient outcomes and service delivery. Coordinate teams for this

Reporting TasksInternal

• Daily record keeping on the tracking platform with Rehab Case managers in Parktown
• Tracking sub-acute (wound) care and rehabilitation care and providing dashboard
• Monthly reports, to Rehabilitation manager
• Interdependent team: PMP, CCA, HUM, Rehab case managers and Operations at Welkom.

External

• Employer: rehab report with individual case management plan, interpretation, and relay RTW possibility
• Sessional Medical professionals
• Families
• Referral institutions
• MSP: authorization/ repudiation of rehab treatment/ equipment.

Service Providers:

• Vocational Re-skilling SP, NGOs.

Customer / Stakeholders

• Establishes relationships with, meets or renders services to on a regular basis
• Responsible for customer service: surveys and reporting for continuous improvements.

WHAT WILL YOU GET IN RETURN?We offer great opportunities for personal and professional development in a stable company that is 130 years strong. The role comes with a competitive salary package and various benefits. Furthermore, you will be part of a dedicated group of colleagues who value teamwork and collaboration.Turnaround timeThe shortlisting process will only start once the advert due date has been reached. The time taken to complete this process will depend on how far you progress within the recruitment process and the availability of our managers. Kindly note that should you not receive a response within 21 days, please consider your application unsuccessful.Our commitment to transformation:In accordance with the employment equity plan of Rand Mutual Assurance and its employment equity goals and targets, preference may be given, but is not limited, to candidates from under-represented designated groups.WHAT YOU'LL BRING TO THE TABLE?

• Physiotherapy, Occupational Therapy, Social Work, and Nursing Degree
• Post Graduate diploma in Vocational rehabilitation (Advantageous)
• HPCSA /SANC/ Health care body registration
• 3 - 4 years of clinical experience in a rehabilitation setting with a deep understanding of Rehab processes and patient care
• 3 - 4 years experience in Rehabilitation/Disability case management/Return to work program
• Clinical coordination/ Time Management
• 2 - 3 years Claims management experience (Advantageous)
• Microsoft package - Clinical management software
• Deciding and initiating action
• Communication/Client liaison/Inter-personal skills
• Role is based in WELKOM - Required to be based in and around Welkom
• Willing to travel.
• Analyzing clinical data
• Time Management & Organising

Rand Mutual