Defining specific engineering roles for VDIs matching their exact application needs and supporting the BMW partner onboarding process (e.g. Crash Test simulation)
Understanding global engineering (ItO) resource demands and consulting / designing the optimal VDI solution
Driving BMWs CA VDI cloud strategy towards constant state of the art architectural design
Perform housekeeping/monitoring/managing of the VDI platforms focusing on stability/performance as well as cost optimization.
Defining self service requests in ServiceNow portals for VDI demands (e.g. resizing, additional VDI, Platform switch)
Perform reporting of/forecast overall CA VDI demands (related to user requirements / platforms)
Supporting and consulting applications owners on specific cloud migration requests with a focus on VDIs
Manage Problem, Incident and Change process for dedicated ITSM service
Upon demand willing to work on weekends (changes)
Operate and maintain scripts (e. g. deletion)
Keep documentation up to date in all relevant systems (e. g. as is configuration CMDB/Application Instance Wizard, to be configuration Connect IT, knowledge database resolveIT)